ITSM Contract 2025 (Ivanti)

{
  "awards": [
    {
      "contractPeriod": {
        "endDate": "2026-05-31T23:59:59+01:00",
        "startDate": "2025-06-01T00:00:00+01:00"
      },
      "date": "2025-05-02T00:00:00+01:00",
      "datePublished": "2025-05-09T09:27:57+01:00",
      "documents": [
        {
          "datePublished": "2025-05-09T09:27:57+01:00",
          "description": "Awarded contract notice on Contracts Finder",
          "documentType": "awardNotice",
          "format": "text/html",
          "id": "1",
          "language": "en",
          "url": "https://www.contractsfinder.service.gov.uk/Notice/60fd6506-2d8b-4d2f-b32d-23aa769cf568"
        }
      ],
      "id": "ocds-b5fd17-f5ecfdbb-d8f1-4bf3-b8cc-aa378cf3ffbf-1",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-CFS-29488",
          "name": "Bytes Software Services"
        }
      ],
      "value": {
        "amount": 147327,
        "currency": "GBP"
      }
    }
  ],
  "buyer": {
    "id": "GB-CFS-52238",
    "name": "The Royal Borough of Kingston upon Thames"
  },
  "date": "2025-05-09T09:27:57+01:00",
  "id": "60fd6506-2d8b-4d2f-b32d-23aa769cf568-844447",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-b5fd17-f5ecfdbb-d8f1-4bf3-b8cc-aa378cf3ffbf",
  "parties": [
    {
      "address": {
        "countryName": "England",
        "locality": "Kingston upon Thames",
        "postalCode": "KT1 1EU",
        "streetAddress": "Guildhall 1, High Street"
      },
      "contactPoint": {
        "email": "dhiraj.shah@kingston.gov.uk",
        "name": "Dhiraj Shah",
        "telephone": "+44 2085476927"
      },
      "details": {
        "url": "http://www.kingston.gov.uk"
      },
      "id": "GB-CFS-52238",
      "identifier": {
        "legalName": "The Royal Borough of Kingston upon Thames"
      },
      "name": "The Royal Borough of Kingston upon Thames",
      "roles": [
        "buyer"
      ]
    },
    {
      "address": {
        "streetAddress": "KT22 7TW"
      },
      "details": {
        "scale": "sme",
        "vcse": false
      },
      "id": "GB-CFS-29488",
      "identifier": {
        "legalName": "Bytes Software Services"
      },
      "name": "Bytes Software Services",
      "roles": [
        "supplier"
      ]
    }
  ],
  "tag": [
    "award"
  ],
  "tender": {
    "classification": {
      "description": "Computer support and consultancy services",
      "id": "72600000",
      "scheme": "CPV"
    },
    "contractPeriod": {
      "endDate": "2026-05-31T23:59:59+01:00",
      "startDate": "2025-06-01T00:00:00+01:00"
    },
    "description": "The IT Service Manager (ITSM) system is an internally facing system to provide IT support to Council workers \u0026 Partner requests and incidents that are logged through the ITSM system for resolution.",
    "id": "LBKING001-DN771023-43956897",
    "items": [
      {
        "deliveryAddresses": [
          {
            "countryName": "United Kingdom",
            "region": "England"
          }
        ],
        "id": "1"
      }
    ],
    "mainProcurementCategory": "services",
    "procurementMethod": "direct",
    "procurementMethodDetails": "Direct award",
    "status": "complete",
    "suitability": {
      "sme": true,
      "vcse": false
    },
    "tenderPeriod": {
      "endDate": "2025-04-30T23:59:00+01:00"
    },
    "title": "ITSM Contract 2025 (Ivanti)",
    "value": {
      "amount": 147327,
      "currency": "GBP"
    }
  }
}