Contact Centre Transformation to a Hosted Solution

{
  "awards": [
    {
      "contractPeriod": {
        "endDate": "2026-01-30T23:59:59Z",
        "startDate": "2025-10-27T00:00:00Z"
      },
      "date": "2025-10-26T00:00:00+01:00",
      "datePublished": "2025-11-13T13:54:17Z",
      "documents": [
        {
          "datePublished": "2025-11-13T13:54:17Z",
          "description": "Awarded contract notice on Contracts Finder",
          "documentType": "awardNotice",
          "format": "text/html",
          "id": "1",
          "language": "en",
          "url": "https://www.contractsfinder.service.gov.uk/Notice/6229e4fc-8660-48b9-b363-d9b2c7a9abed"
        }
      ],
      "id": "ocds-b5fd17-5225663c-f041-4880-930c-78d5f2c563b0-1",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-CFS-327458",
          "name": "PricewaterhouseCoopers (LLP) PwC"
        }
      ],
      "value": {
        "amount": 240000,
        "currency": "GBP"
      }
    }
  ],
  "buyer": {
    "id": "GB-CFS-110696",
    "name": "Tameside Metropolitan Borough Council"
  },
  "date": "2025-11-13T13:54:17Z",
  "id": "6229e4fc-8660-48b9-b363-d9b2c7a9abed-872059",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-b5fd17-5225663c-f041-4880-930c-78d5f2c563b0",
  "parties": [
    {
      "address": {
        "countryName": "United Kingdom",
        "locality": "Sale",
        "postalCode": "M33 7ZF",
        "streetAddress": "4th Floor, Waterside House, Waterside Plaza"
      },
      "contactPoint": {
        "email": "Joanne.Waddilove@star-procurement.gov.uk",
        "name": "Joanne Waddilove",
        "telephone": "+44 7977555870"
      },
      "details": {
        "url": "http://www.tameside.gov.uk/"
      },
      "id": "GB-CFS-110696",
      "identifier": {
        "legalName": "Tameside Metropolitan Borough Council"
      },
      "name": "Tameside Metropolitan Borough Council",
      "roles": [
        "buyer"
      ]
    },
    {
      "address": {
        "streetAddress": "1 Embankment Place\nLondon\nWC2N 6RH"
      },
      "details": {
        "scale": "large",
        "vcse": false
      },
      "id": "GB-CFS-327458",
      "identifier": {
        "legalName": "PricewaterhouseCoopers (LLP) PwC"
      },
      "name": "PricewaterhouseCoopers (LLP) PwC",
      "roles": [
        "supplier"
      ]
    }
  ],
  "tag": [
    "award"
  ],
  "tender": {
    "additionalClassifications": [
      {
        "description": "IT services: consulting, software development, Internet and support",
        "id": "72000000",
        "scheme": "CPV"
      }
    ],
    "classification": {
      "description": "Radio, television, communication, telecommunication and related equipment",
      "id": "32000000",
      "scheme": "CPV"
    },
    "contractPeriod": {
      "endDate": "2026-01-31T23:59:59Z",
      "startDate": "2025-10-27T00:00:00Z"
    },
    "description": "Contact Centre Transformation to a Hosted Solution",
    "id": "TAME001-DN797385-12847460",
    "items": [
      {
        "deliveryAddresses": [
          {
            "countryName": "United Kingdom"
          }
        ],
        "id": "1"
      }
    ],
    "mainProcurementCategory": "services",
    "procurementMethod": "direct",
    "procurementMethodDetails": "Direct award",
    "status": "complete",
    "suitability": {
      "sme": true,
      "vcse": false
    },
    "tenderPeriod": {
      "endDate": "2025-10-26T12:00:00Z"
    },
    "title": "Contact Centre Transformation to a Hosted Solution",
    "value": {
      "amount": 240000,
      "currency": "GBP"
    }
  }
}