Customer Transactional Surveys 2025

{
  "awards": [
    {
      "contractPeriod": {
        "endDate": "2027-06-30T23:59:59+01:00",
        "startDate": "2025-07-01T00:00:00+01:00"
      },
      "date": "2025-03-28T00:00:00Z",
      "datePublished": "2025-06-16T12:28:23+01:00",
      "documents": [
        {
          "datePublished": "2025-06-16T12:28:23+01:00",
          "description": "Awarded contract notice on Contracts Finder",
          "documentType": "awardNotice",
          "format": "text/html",
          "id": "1",
          "language": "en",
          "url": "https://www.contractsfinder.service.gov.uk/Notice/816efddf-ef90-403b-9e3f-9e6288651b8b"
        }
      ],
      "id": "ocds-b5fd17-c2696398-91ac-4af5-b8e7-04433a36db9f-1",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-COH-3503391",
          "name": "Acuity Research \u0026 Practice Ltd"
        }
      ],
      "value": {
        "amount": 81755,
        "currency": "GBP"
      }
    }
  ],
  "buyer": {
    "id": "GB-SRS-supplierregistration.cabinetoffice.gov.uk/63ETt9Hk",
    "name": "WEST KENT HOUSING ASSOCIATION"
  },
  "date": "2025-06-16T12:28:23+01:00",
  "id": "816efddf-ef90-403b-9e3f-9e6288651b8b-849739",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-b5fd17-c2696398-91ac-4af5-b8e7-04433a36db9f",
  "parties": [
    {
      "address": {
        "countryName": "England",
        "locality": "SEVENOAKS",
        "postalCode": "TN131AX",
        "streetAddress": "101 London Road"
      },
      "contactPoint": {
        "email": "tenders@wkha.org.uk"
      },
      "id": "GB-SRS-supplierregistration.cabinetoffice.gov.uk/63ETt9Hk",
      "identifier": {
        "id": "supplierregistration.cabinetoffice.gov.uk/63ETt9Hk",
        "legalName": "WEST KENT HOUSING ASSOCIATION",
        "scheme": "GB-SRS"
      },
      "name": "WEST KENT HOUSING ASSOCIATION",
      "roles": [
        "buyer"
      ]
    },
    {
      "address": {
        "streetAddress": "35 Mount Pleasant, \r\nBishops Tawton, \r\nDevon, \r\nEX32 0AQ"
      },
      "details": {
        "scale": "sme",
        "vcse": false
      },
      "id": "GB-COH-3503391",
      "identifier": {
        "id": "3503391",
        "legalName": "Acuity Research \u0026 Practice Ltd",
        "scheme": "GB-COH"
      },
      "name": "Acuity Research \u0026 Practice Ltd",
      "roles": [
        "supplier"
      ]
    }
  ],
  "tag": [
    "award"
  ],
  "tender": {
    "classification": {
      "description": "Customer satisfaction survey",
      "id": "79342311",
      "scheme": "CPV"
    },
    "contractPeriod": {
      "endDate": "2027-06-30T23:59:59+01:00",
      "startDate": "2025-07-01T00:00:00+01:00"
    },
    "description": "*This is for information only, as the contract has been awarded* \r\nThe scope of services will include:\r\n\u2022\tSending surveys for a number of transactional services by SMS, email and CATI\r\n\u2022\tProvision of an interactive online dashboard to monitor responses in real time\r\n\u2022\tSentiment and key driver analysis\r\nThe full details of the services are set out in the specification.",
    "id": "West Kent Housing Association - Transactional Surveys",
    "items": [
      {
        "deliveryAddresses": [
          {
            "postalCode": "TN13 1AX"
          }
        ],
        "id": "1"
      }
    ],
    "mainProcurementCategory": "services",
    "procurementMethod": "limited",
    "procurementMethodDetails": "Competitive quotation (below threshold)",
    "status": "complete",
    "suitability": {
      "sme": true,
      "vcse": false
    },
    "tenderPeriod": {
      "endDate": "2025-02-24T12:00:00Z"
    },
    "title": "Customer Transactional Surveys 2025",
    "value": {
      "amount": 81755,
      "currency": "GBP"
    }
  }
}