Buyer Name: Sandwell Metropolitan Borough Council
Buyer Address: Freeth Street, Oldbury, West Midlands, B69 3DB, United Kingdom
Contact Name: Carole Le Roux
Contact Email: carole_leroux@sandwell.gov.uk
Contact Telephone: 0121 569 3628
Buyer Name: Sandwell Metropolitan Borough Council
Buyer Address: Freeth Street, Oldbury, West Midlands, B69 3DB, United Kingdom
Contact Name: Carole Le Roux
Contact Email: carole_leroux@sandwell.gov.uk
Contact Telephone: 0121 569 3628
Sandwell Metropolitan Borough Council (SMBC) is seeking a qualified Managed Service Provider (MSP) to deliver a comprehensive Oracle Managed Support Service for Oracle Fusion. This follows the council's successful implementation of Oracle Fusion in September 2025, replacing the legacy Oracle SBS system. The new system supports approximately 4,500 internal users and an additional 10,000 users across schools and Sandwell Children's Trust. The current support contract, delivered by Infosys, is due to end on 31st December 2025
No linked documents found for this notice.
{
"awards": [
{
"contractPeriod": {
"endDate": "2028-12-31T23:59:59Z",
"startDate": "2026-01-01T00:00:00Z"
},
"date": "2025-12-01T00:00:00Z",
"datePublished": "2025-12-02T15:35:31Z",
"documents": [
{
"datePublished": "2025-12-02T15:35:31Z",
"description": "Awarded contract notice on Contracts Finder",
"documentType": "awardNotice",
"format": "text/html",
"id": "1",
"language": "en",
"url": "https://www.contractsfinder.service.gov.uk/Notice/854a0edc-dcaa-43e3-bd40-b4f962275736"
}
],
"id": "ocds-b5fd17-4c132dd7-1f4c-4036-90a2-aaff08df9f3e-1",
"status": "active",
"suppliers": [
{
"id": "GB-CFS-328250",
"name": "Sera Neon Ltd"
}
],
"value": {
"amount": 794300,
"currency": "GBP"
}
}
],
"buyer": {
"id": "GB-CFS-16",
"name": "Sandwell Metropolitan Borough Council"
},
"date": "2025-12-02T15:35:32Z",
"id": "854a0edc-dcaa-43e3-bd40-b4f962275736-874397",
"initiationType": "tender",
"language": "en",
"ocid": "ocds-b5fd17-4c132dd7-1f4c-4036-90a2-aaff08df9f3e",
"parties": [
{
"address": {
"countryName": "United Kingdom",
"locality": "West Midlands",
"postalCode": "B69 3DB",
"streetAddress": "Freeth Street, Oldbury"
},
"contactPoint": {
"email": "carole_leroux@sandwell.gov.uk",
"name": "Carole Le Roux",
"telephone": "0121 569 3628"
},
"id": "GB-CFS-16",
"identifier": {
"legalName": "Sandwell Metropolitan Borough Council"
},
"name": "Sandwell Metropolitan Borough Council",
"roles": [
"buyer"
]
},
{
"address": {
"streetAddress": "86-90 3rd Floor, Paul Street, London, United Kingdom, EC2A 4NE"
},
"id": "GB-CFS-328250",
"identifier": {
"legalName": "Sera Neon Ltd"
},
"name": "Sera Neon Ltd",
"roles": [
"supplier"
]
}
],
"tag": [
"award"
],
"tender": {
"additionalClassifications": [
{
"description": "Information technology services",
"id": "72222300",
"scheme": "CPV"
}
],
"classification": {
"description": "Information systems or technology strategic review and planning services",
"id": "72222000",
"scheme": "CPV"
},
"contractPeriod": {
"endDate": "2028-12-31T23:59:59Z",
"startDate": "2026-01-01T00:00:00Z"
},
"description": "Sandwell Metropolitan Borough Council (SMBC) is seeking a qualified Managed Service Provider (MSP) to deliver a comprehensive Oracle Managed Support Service for Oracle Fusion. This follows the council\u0027s successful implementation of Oracle Fusion in September 2025, replacing the legacy Oracle SBS system. The new system supports approximately 4,500 internal users and an additional 10,000 users across schools and Sandwell Children\u0027s Trust. The current support contract, delivered by Infosys, is due to end on 31st December 2025",
"id": "IT-230-9669-SMBC 25052 - AWARD",
"items": [
{
"deliveryAddresses": [
{
"postalCode": "B69 3DB"
},
{
"countryName": "British Oversea Territories"
},
{
"countryName": "Channel Islands"
},
{
"countryName": "Europe"
},
{
"countryName": "Isle of Man"
},
{
"countryName": "Rest of the World"
},
{
"countryName": "United Kingdom"
}
],
"id": "1"
}
],
"mainProcurementCategory": "services",
"procurementMethod": "selective",
"procurementMethodDetails": "Restricted procedure",
"status": "complete",
"suitability": {
"sme": false,
"vcse": false
},
"tenderPeriod": {
"endDate": "2025-09-02T15:00:00+01:00"
},
"title": "Mini Competition using G Cloud Framework for Oracle Fusion Managed Service Provider - AWARD"
}
}