← Back to opportunities

DCH Service Desk System

Dorset County Hospital NHS Foundation Trust

Buyer Contact Info

Buyer Name: Dorset County Hospital NHS Foundation Trust

Buyer Address: Williams Avenue, Dorchester, DT1 2JY, United Kingdom

Contact Name: Matt Depaola

Contact Email: matt.depaola@dchft.nhs.uk

Contact Telephone: 01305255977

Status
complete
Procedure
selective
Value
48374.0 GBP
Published
29 Dec 2025, 09:09
Deadline
24 Dec 2025, 12:00
Contract Start
30 Apr 2026, 23:00
Contract End
30 Apr 2028, 22:59
Category
goods
CPV
48000000 - Software package and information systems
Region
n/a
Awarded To
TOPDESK UK LIMITED
Official Source
Open Contracts Finder

Description

DCH Service Desk System

Linked Documents

No linked documents found for this notice.

Opportunity Context

Raw Notice JSON

Expand raw payload
{
  "awards": [
    {
      "contractPeriod": {
        "endDate": "2028-04-30T23:59:59+01:00",
        "startDate": "2026-05-01T00:00:00+01:00"
      },
      "date": "2025-12-24T00:00:00Z",
      "datePublished": "2025-12-29T09:09:29Z",
      "documents": [
        {
          "datePublished": "2025-12-29T09:09:29Z",
          "description": "Awarded contract notice on Contracts Finder",
          "documentType": "awardNotice",
          "format": "text/html",
          "id": "1",
          "language": "en",
          "url": "https://www.contractsfinder.service.gov.uk/Notice/8c1ac9b9-6cff-407d-85b9-90d15cc86eb2"
        }
      ],
      "id": "ocds-b5fd17-000ad3ae-a48c-4d8c-bde4-6f044439a169-1",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-CFS-329295",
          "name": "TOPDESK UK LIMITED"
        }
      ],
      "value": {
        "amount": 73101,
        "currency": "GBP"
      }
    }
  ],
  "buyer": {
    "id": "GB-CFS-249530",
    "name": "Dorset County Hospital NHS Foundation Trust"
  },
  "date": "2025-12-29T09:09:29Z",
  "id": "8c1ac9b9-6cff-407d-85b9-90d15cc86eb2-877476",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-b5fd17-000ad3ae-a48c-4d8c-bde4-6f044439a169",
  "parties": [
    {
      "address": {
        "countryName": "United Kingdom",
        "locality": "Dorchester",
        "postalCode": "DT1 2JY",
        "streetAddress": "Williams Avenue"
      },
      "contactPoint": {
        "email": "matt.depaola@dchft.nhs.uk",
        "name": "Matt Depaola",
        "telephone": "01305255977"
      },
      "id": "GB-CFS-249530",
      "identifier": {
        "legalName": "Dorset County Hospital NHS Foundation Trust"
      },
      "name": "Dorset County Hospital NHS Foundation Trust",
      "roles": [
        "buyer"
      ]
    },
    {
      "address": {
        "streetAddress": "Crane Building 22 Lavington Street SE1 0NZ"
      },
      "details": {
        "scale": "sme"
      },
      "id": "GB-CFS-329295",
      "identifier": {
        "legalName": "TOPDESK UK LIMITED"
      },
      "name": "TOPDESK UK LIMITED",
      "roles": [
        "supplier"
      ]
    }
  ],
  "tag": [
    "award"
  ],
  "tender": {
    "classification": {
      "description": "Software package and information systems",
      "id": "48000000",
      "scheme": "CPV"
    },
    "contractPeriod": {
      "endDate": "2028-04-30T23:59:59+01:00",
      "startDate": "2026-05-01T00:00:00+01:00"
    },
    "description": "DCH Service Desk System",
    "id": "CF-3321500D0O000000rwimUAA",
    "items": [
      {
        "deliveryAddresses": [
          {
            "postalCode": "dt1 2jy"
          },
          {
            "countryName": "United Kingdom"
          }
        ],
        "id": "1"
      }
    ],
    "mainProcurementCategory": "goods",
    "minValue": {
      "amount": 48734,
      "currency": "GBP"
    },
    "procurementMethod": "selective",
    "procurementMethodDetails": "Call-off from a framework agreement",
    "status": "complete",
    "suitability": {
      "sme": false,
      "vcse": false
    },
    "tenderPeriod": {
      "endDate": "2025-12-24T12:00:00Z"
    },
    "title": "DCH Service Desk System",
    "value": {
      "amount": 48374,
      "currency": "GBP"
    }
  }
}