GB-Witham: ECFRS00381 IT Service Management Software

{
  "awards": [
    {
      "contractPeriod": {
        "endDate": "2028-06-16T23:59:59+01:00",
        "startDate": "2025-06-16T00:00:00+01:00"
      },
      "date": "2025-05-30T00:00:00+01:00",
      "datePublished": "2025-08-05T14:15:04+01:00",
      "documents": [
        {
          "datePublished": "2025-08-05T14:15:04+01:00",
          "description": "Awarded contract notice on Contracts Finder",
          "documentType": "awardNotice",
          "format": "text/html",
          "id": "1",
          "language": "en",
          "url": "https://www.contractsfinder.service.gov.uk/Notice/8faa1cef-7d82-44d7-8a4d-23fcf3380808"
        },
        {
          "description": "Please follow this link to view the notice.",
          "documentType": "tenderNotice",
          "id": "2",
          "url": "https://www.delta-esourcing.com/delta/respondToList.html?noticeId=970651983"
        }
      ],
      "id": "ocds-b5fd17-dd50dfb2-7634-4754-8f1d-8a5969f76b64-1",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-CFS-322808",
          "name": "Freshworks Inc"
        }
      ],
      "value": {
        "amount": 135972,
        "currency": "GBP"
      }
    }
  ],
  "buyer": {
    "id": "GB-CFS-229934",
    "name": "Essex Police, Fire \u0026 Crime Commissioner Fire \u0026 Rescue Authority"
  },
  "date": "2025-08-05T14:15:04+01:00",
  "id": "8faa1cef-7d82-44d7-8a4d-23fcf3380808-857709",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-b5fd17-dd50dfb2-7634-4754-8f1d-8a5969f76b64",
  "parties": [
    {
      "address": {
        "countryName": "UK",
        "locality": "Witham",
        "postalCode": "CM8 3HB",
        "streetAddress": "Kelvedon Park, Rivenhall"
      },
      "contactPoint": {
        "email": "contracts@essex-fire.gov.uk",
        "name": "Procurement",
        "telephone": "01376576000"
      },
      "id": "GB-CFS-229934",
      "identifier": {
        "legalName": "Essex Police, Fire \u0026 Crime Commissioner Fire \u0026 Rescue Authority"
      },
      "name": "Essex Police, Fire \u0026 Crime Commissioner Fire \u0026 Rescue Authority",
      "roles": [
        "buyer"
      ]
    },
    {
      "address": {
        "streetAddress": "2950 South Delaware Street\n        Suite 201\n        San Mateo\n        94403"
      },
      "details": {
        "scale": "large"
      },
      "id": "GB-CFS-322808",
      "identifier": {
        "legalName": "Freshworks Inc"
      },
      "name": "Freshworks Inc",
      "roles": [
        "supplier"
      ]
    }
  ],
  "tag": [
    "award"
  ],
  "tender": {
    "classification": {
      "description": "IT software package",
      "id": "48517000",
      "scheme": "CPV"
    },
    "contractPeriod": {
      "endDate": "2028-06-16T23:59:59+01:00",
      "startDate": "2025-06-16T00:00:00+01:00"
    },
    "description": "IT software package. Purchase agreement for the IT Service Management software \"Fresh Service\". Contract award notice for the license of a \"SaaS\" Software as a Service hosted solution awarded via the Crown Commercial Service RM1557.14 G-Cloud 14 Lot 2 Cloud Software framework. The contract is for a period of 3 years with an option to extend for a further 1 year.",
    "id": "BIP970651983",
    "items": [
      {
        "deliveryAddresses": [
          {
            "countryName": "United Kingdom",
            "region": "East of England"
          }
        ],
        "id": "1"
      }
    ],
    "mainProcurementCategory": "services",
    "procurementMethodDetails": "Not specified",
    "status": "complete",
    "suitability": {
      "sme": false,
      "vcse": false
    },
    "tenderPeriod": {
      "endDate": "2025-05-30T00:00:00+01:00"
    },
    "title": "GB-Witham: ECFRS00381 IT Service Management Software",
    "value": {
      "amount": 135972,
      "currency": "GBP"
    }
  }
}