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MHCLG (formerly DLUHC) Freshservice Enterprise for HR - VARIATION

Ministry of Housing, Communities and Local Government

Buyer Contact Info

Buyer Name: Ministry of Housing, Communities and Local Government

Buyer Address: Fry Building, 2 Marsham Street, London, SW1P 4DF, England

Contact Email: commercialtenders@communities.gov.uk

Contact Telephone: 03034440000

Status
complete
Procedure
selective
Value
1432.32 GBP
Published
08 Apr 2025, 15:09
Deadline
28 Feb 2025, 17:00
Contract Start
13 Mar 2025, 00:00
Contract End
31 Aug 2025, 22:59
Category
goods
CPV
48000000 - Software package and information systems
Region
n/a
Awarded To
Freshworks Incorporated
Official Source
Open Contracts Finder

Description

Additional FreshService Enterprise licences for MHCLG HR. This variation has already been completed and is being published for transparency purposes.

Linked Documents

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Opportunity Context

Raw Notice JSON

Expand raw payload
{
  "awards": [
    {
      "contractPeriod": {
        "endDate": "2025-08-31T23:59:59+01:00",
        "startDate": "2025-03-13T00:00:00Z"
      },
      "date": "2025-04-08T00:00:00+01:00",
      "datePublished": "2025-04-08T16:09:08+01:00",
      "documents": [
        {
          "datePublished": "2025-04-08T16:09:08+01:00",
          "description": "Awarded contract notice on Contracts Finder",
          "documentType": "awardNotice",
          "format": "text/html",
          "id": "3",
          "language": "en",
          "url": "https://www.contractsfinder.service.gov.uk/Notice/9dd137f1-95ef-45ee-8aec-ac4f68f1d7f3"
        },
        {
          "description": "Redacted version of signed contract variation",
          "documentType": "contractSigned",
          "format": "application/pdf",
          "id": "4",
          "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/d728a899-51c5-4596-8b7f-90790ccec19a"
        }
      ],
      "id": "ocds-b5fd17-8ba3ac81-5a4d-4110-97a8-72165edfc64b-2",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-CFS-314527",
          "name": "Freshworks Incorporated"
        }
      ],
      "value": {
        "amount": 1432.32,
        "currency": "GBP"
      }
    }
  ],
  "buyer": {
    "id": "GB-SRS-sid4gov.cabinetoffice.gov.uk/CkD254kv",
    "name": "Ministry of Housing, Communities and Local Government"
  },
  "date": "2025-04-08T16:09:08+01:00",
  "id": "9dd137f1-95ef-45ee-8aec-ac4f68f1d7f3-839284",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-b5fd17-8ba3ac81-5a4d-4110-97a8-72165edfc64b",
  "parties": [
    {
      "address": {
        "countryName": "England",
        "locality": "London",
        "postalCode": "SW1P 4DF",
        "streetAddress": "Fry Building, 2 Marsham Street"
      },
      "contactPoint": {
        "email": "commercialtenders@communities.gov.uk",
        "telephone": "03034440000"
      },
      "details": {
        "url": "http://www.gov.uk/MHCLG"
      },
      "id": "GB-SRS-sid4gov.cabinetoffice.gov.uk/CkD254kv",
      "identifier": {
        "id": "sid4gov.cabinetoffice.gov.uk/CkD254kv",
        "legalName": "Ministry of Housing, Communities and Local Government",
        "scheme": "GB-SRS"
      },
      "name": "Ministry of Housing, Communities and Local Government",
      "roles": [
        "buyer"
      ]
    },
    {
      "address": {
        "streetAddress": "2950 S Delaware Street\r\nSuite 201\r\nSan Mateo\r\nCalifornia\r\n94403\r\nUnited States of America"
      },
      "details": {
        "scale": "large",
        "vcse": false
      },
      "id": "GB-CFS-314527",
      "identifier": {
        "legalName": "Freshworks Incorporated"
      },
      "name": "Freshworks Incorporated",
      "roles": [
        "supplier"
      ]
    }
  ],
  "tag": [
    "award"
  ],
  "tender": {
    "classification": {
      "description": "Software package and information systems",
      "id": "48000000",
      "scheme": "CPV"
    },
    "contractPeriod": {
      "endDate": "2025-08-31T23:59:59+01:00",
      "startDate": "2025-03-13T00:00:00Z"
    },
    "description": "Additional FreshService Enterprise licences for MHCLG HR.\r\n\r\nThis variation has already been completed and is being published for transparency purposes.",
    "id": "CPD4128002",
    "items": [
      {
        "deliveryAddresses": [
          {
            "countryName": "United Kingdom"
          }
        ],
        "id": "1"
      }
    ],
    "mainProcurementCategory": "goods",
    "procurementMethod": "selective",
    "procurementMethodDetails": "Call-off from a framework agreement",
    "status": "complete",
    "suitability": {
      "sme": true,
      "vcse": false
    },
    "tenderPeriod": {
      "endDate": "2025-02-28T17:00:00Z"
    },
    "title": "MHCLG (formerly DLUHC) Freshservice Enterprise for HR - VARIATION",
    "value": {
      "amount": 1432.32,
      "currency": "GBP"
    }
  }
}