Buyer Name: National Highways
Buyer Address: 2 City Walk, Leeds, LS11 9AR, England
Contact Email: indirectprocurementmailbox@nationalhighways.co.uk
Buyer Name: National Highways
Buyer Address: 2 City Walk, Leeds, LS11 9AR, England
Contact Email: indirectprocurementmailbox@nationalhighways.co.uk
The Customer Experience Tracker will continue to gather insights on customers' priorities and experiences in a systematic way, triangulating with other data sources to provide actionable insights for the business.
No linked documents found for this notice.
{
"awards": [
{
"contractPeriod": {
"endDate": "2026-07-31T23:59:59+01:00",
"startDate": "2025-03-13T00:00:00Z"
},
"date": "2025-03-12T00:00:00Z",
"datePublished": "2025-03-13T13:43:42Z",
"documents": [
{
"datePublished": "2025-03-13T13:43:42Z",
"description": "Awarded contract notice on Contracts Finder",
"documentType": "awardNotice",
"format": "text/html",
"id": "1",
"language": "en",
"url": "https://www.contractsfinder.service.gov.uk/Notice/9fa9697f-c62c-4a6c-81ad-4b471320ff4e"
}
],
"id": "ocds-b5fd17-cb3f27f4-8ace-413c-bbb0-561e77383a61-1",
"status": "active",
"suppliers": [
{
"id": "GB-CFS-283217",
"name": "SYSTRA LIMITED"
}
],
"value": {
"amount": 349390,
"currency": "GBP"
}
}
],
"buyer": {
"id": "GB-CFS-239549",
"name": "National Highways"
},
"date": "2025-03-13T13:43:42Z",
"id": "9fa9697f-c62c-4a6c-81ad-4b471320ff4e-833626",
"initiationType": "tender",
"language": "en",
"ocid": "ocds-b5fd17-cb3f27f4-8ace-413c-bbb0-561e77383a61",
"parties": [
{
"address": {
"countryName": "England",
"locality": "Leeds",
"postalCode": "LS11 9AR",
"streetAddress": "2 City Walk"
},
"contactPoint": {
"email": "indirectprocurementmailbox@nationalhighways.co.uk"
},
"id": "GB-CFS-239549",
"identifier": {
"legalName": "National Highways"
},
"name": "National Highways",
"roles": [
"buyer"
]
},
{
"address": {
"streetAddress": "3rd Floor, 1 Carey Lane, London, England, EC2V 8AE"
},
"details": {
"scale": "large",
"vcse": false
},
"id": "GB-CFS-283217",
"identifier": {
"legalName": "SYSTRA LIMITED"
},
"name": "SYSTRA LIMITED",
"roles": [
"supplier"
]
}
],
"tag": [
"award"
],
"tender": {
"classification": {
"description": "Research consultancy services",
"id": "73210000",
"scheme": "CPV"
},
"contractPeriod": {
"endDate": "2026-07-31T23:59:59+01:00",
"startDate": "2025-03-13T00:00:00Z"
},
"description": "The Customer Experience Tracker will continue to gather insights on customers\u0027 priorities and experiences in a systematic way, triangulating with other data sources to provide actionable insights for the business.",
"id": "tender_479847/1461069",
"items": [
{
"deliveryAddresses": [
{
"countryName": "United Kingdom",
"region": "North East"
},
{
"countryName": "United Kingdom",
"region": "North West"
},
{
"countryName": "United Kingdom",
"region": "Yorkshire and the Humber"
},
{
"countryName": "United Kingdom",
"region": "East Midlands"
},
{
"countryName": "United Kingdom",
"region": "West Midlands"
},
{
"countryName": "United Kingdom",
"region": "East of England"
},
{
"countryName": "United Kingdom",
"region": "London"
},
{
"countryName": "United Kingdom",
"region": "South East"
},
{
"countryName": "United Kingdom",
"region": "South West"
}
],
"id": "1"
}
],
"mainProcurementCategory": "services",
"procurementMethod": "selective",
"procurementMethodDetails": "Call-off from a framework agreement",
"status": "complete",
"suitability": {
"sme": true,
"vcse": false
},
"tenderPeriod": {
"endDate": "2025-03-06T17:00:00Z"
},
"title": "Customer Experience Tracker 2025",
"value": {
"amount": 349390,
"currency": "GBP"
}
}
}