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Customer Contact Centre Cloud Platform

London Borough of Enfield

Buyer Contact Info

Buyer Name: London Borough of Enfield

Buyer Address: Civic Centre, Enfield, EN1 3XF, England

Contact Email: procurement.support@enfield.gov.uk

Status
complete
Procedure
Other -
Value
1000000.0 GBP
Published
22 Jan 2025, 14:32
Deadline
12 Sep 2024, 11:00
Contract Start
21 Jan 2025, 00:00
Contract End
20 Jan 2030, 23:59
Category
services
CPV
48000000 - Software package and information systems
Region
n/a
Awarded To
Kerv Experience Limited
Official Source
Open Contracts Finder

Description

This contract is for the Council's Customer Contact Centre Cloud Platform (Genesys CX3) It is being awarded following a further competition under Crown Commercial Services Framework RM6116 Network Services 3 - Lot 4c, Contact Centre Services. The contract will be for an initial period of 3 years with the option to extend for a period of 2 further years.

Linked Documents

No linked documents found for this notice.

Opportunity Context

Raw Notice JSON

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