Contract for the provision of IBCA Digital Service Management Tooling

{
  "awards": [
    {
      "contractPeriod": {
        "endDate": "2028-12-14T23:59:59Z",
        "startDate": "2025-12-15T00:00:00Z"
      },
      "date": "2025-12-14T00:00:00Z",
      "datePublished": "2025-12-22T11:16:38Z",
      "documents": [
        {
          "datePublished": "2025-12-22T11:16:38Z",
          "description": "Awarded contract notice on Contracts Finder",
          "documentType": "awardNotice",
          "format": "text/html",
          "id": "1",
          "language": "en",
          "url": "https://www.contractsfinder.service.gov.uk/Notice/aa71bc60-668c-40b8-89b7-a0af4d23f059"
        },
        {
          "documentType": "contractSigned",
          "format": "application/pdf",
          "id": "2",
          "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/8c540115-a13a-4384-8da6-3635a9919aa4"
        }
      ],
      "id": "ocds-b5fd17-f3391a59-3cfb-4217-9bdc-601dadab9fc9-1",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-COH-331218825",
          "name": "Freshworks Inc."
        }
      ],
      "value": {
        "amount": 279081,
        "currency": "GBP"
      }
    }
  ],
  "buyer": {
    "id": "GB-SRS-sid4gov.cabinetoffice.gov.uk/3A4AmUm4",
    "name": "Cabinet Office"
  },
  "date": "2025-12-22T11:16:38Z",
  "id": "aa71bc60-668c-40b8-89b7-a0af4d23f059-876977",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-b5fd17-f3391a59-3cfb-4217-9bdc-601dadab9fc9",
  "parties": [
    {
      "address": {
        "countryName": "England",
        "locality": "LONDON",
        "postalCode": "SW1A2AS",
        "streetAddress": "70 Whitehall"
      },
      "contactPoint": {
        "email": "natasha.sibal@cabinetoffice.gov.uk",
        "name": "Natasha Sibal"
      },
      "id": "GB-SRS-sid4gov.cabinetoffice.gov.uk/3A4AmUm4",
      "identifier": {
        "id": "sid4gov.cabinetoffice.gov.uk/3A4AmUm4",
        "legalName": "Cabinet Office",
        "scheme": "GB-SRS"
      },
      "name": "Cabinet Office",
      "roles": [
        "buyer"
      ]
    },
    {
      "address": {
        "streetAddress": "2950 S. Delaware Street, \r\nSuite 201, \r\nSan Mateo, \r\nCA 94403"
      },
      "details": {
        "scale": "large",
        "vcse": false
      },
      "id": "GB-COH-331218825",
      "identifier": {
        "id": "331218825",
        "legalName": "Freshworks Inc.",
        "scheme": "GB-COH"
      },
      "name": "Freshworks Inc.",
      "roles": [
        "supplier"
      ]
    }
  ],
  "tag": [
    "award"
  ],
  "tender": {
    "classification": {
      "description": "IT services: consulting, software development, Internet and support",
      "id": "72000000",
      "scheme": "CPV"
    },
    "contractPeriod": {
      "endDate": "2028-12-14T23:59:59Z",
      "startDate": "2025-12-15T00:00:00Z"
    },
    "description": "Provision of IBCA wide ITSM tool,  adopted across all technical and specialist  resolver teams as well as end users where appropriate.",
    "id": "Infected Blood Compensation Authority (IBCA) /P11660",
    "items": [
      {
        "deliveryAddresses": [
          {
            "postalCode": "NE98 1XY"
          }
        ],
        "id": "1"
      }
    ],
    "mainProcurementCategory": "services",
    "procurementMethod": "selective",
    "procurementMethodDetails": "Call-off from a framework agreement",
    "status": "complete",
    "suitability": {
      "sme": false,
      "vcse": false
    },
    "tenderPeriod": {
      "endDate": "2025-11-17T17:00:00Z"
    },
    "title": "Contract for the provision of IBCA Digital Service Management Tooling",
    "value": {
      "amount": 279081,
      "currency": "GBP"
    }
  }
}