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Requirement for a new HR platform for approx 400 users

ST BASIL'S

Buyer Contact Info

Buyer Name: ST BASIL'S

Buyer Address: Heath Mill Lane, BIRMINGHAM, B94AX, England

Contact Name: Mandy Blizard

Contact Email: mandy.blizard@stbasils.org.uk

Contact Telephone: 01217729626

Status
active
Procedure
limited
Value
n/a
Published
25 Feb 2025, 11:50
Deadline
14 Feb 2025, 12:00
Contract Start
01 Mar 2025, 00:00
Contract End
01 Mar 2026, 23:59
Category
services
CPV
85000000 - Health and social work services
Region
n/a
Awarded To
n/a
Official Source
Open Contracts Finder

Description

We require a HR platform for 350 to 400 end-users, the platform must have the following attributes a) Cloud hosted b) Hosted within the UK c) Secure end-user access d) Mobile app; available on App Store and Google Play Store e) Verifiable disaster recovery resilient data centre and infrastructure f) Verifiable cyber security and data handling compliant g) Project deployment tasks - Single sign-on, active directory data exchange, training, Microsoft Outlook integration, onboarding, super user training h) Post project deployment support The initial contract for the platform is intended to be on a one year rolling basis, and the value of the contract is to be discussed. The platform must be able to provide majority or all the following key functions • Core HR • Recruitment and talent management - vacancy management, direct job board posting, vacancy authorisation, CV redaction • Recruitment onboarding • Self-service - employee and manager • Appraisal / Performance Development Review (PDR) • Disciplinary and Grievance • Training management • Absence • Compensation and Benefits • Overtime and zero hours contract worker management • Workflow • Document management • Policies • DBS checks • Data analytics and KPI reporting, for value capture and business intelligence, including Dashboard reporting for example for Employee, Manager and HR) Questions that have been asked and answered: - Which platform are you currently using? Currently using Softworks - which is really a time management system not a HR system. - What are the key challenges or pain points with your existing system? Understanding these will help us explore alternative options that better suit your organisation's needs. Reporting is very basic. System has lots of problems (eg email notifications do not always work) - You mentioned a user base of 350-400. How many of these users will be internal? We officially have 320 users, but with part time and cover workers, we have up to 400 - all internal. I also noted that there will be a crossover between the new and existing systems. It would be beneficial to discuss the migration process to ensure a seamless transition that aligns with your operational requirements. Do you have an idea of which elements may need to be staggered during the transition? I believe they want to be fully live by May - so live the sonner the better - as there are so many things either not workeing or missing from the current system Additional information: We are replacing a system that is currently in use, but there will need to be some cross over of services prior to the Go live date. Go live the end of May 2025 if possible. ****** None of the Tenders have been viewed yet - Tender opening is set for 27/02/2025 - no further details will be available until after this date *** All Tender submissions must be emailed to tenders@stbasils.org.uk by the date and time on this notice. **** Any queries received - the answers will be added onto this notice ****Please can you reply to the following questions: Thanks for your response to my previous emails. I have shared your requirements with our bid team and software specialists and they have returned with some specific questions around the functionality requirements listed: • Can you please clarify what you are seeking as part of the compensation and benefits element of this tender? What specific functionality you seek. We have a separate payroll system so that will not be included integrated with the HR system that we are seeking. So we will only be imputing things like salary information, working hours, annual leave and bank holiday leave entitlements. We offer a separate benefits platform which you are currently using as a customer - we don't have a benefits platform, but we do use BHSF Connect App • In relation to the overtime and zero hour contract worker management, do you need clock in/ out, do you record TOIL, do you pay them different rates. Could you specify what you mean by ' contract worker management'. - we pay different rates, we need to be able to record their shift patterns that these workers do at the various project locations they work in, clocking in and out could be a way of capturing this • Recruitment: Which job board so we need to integrate with? - we currently use CV library, but platforms like indeed would also be suitable. • PDRS'S - The processes across your PDR's can be completed within the system, or are you looking to input these within the platform? - we would prefer that PDRS are completed within the system

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Opportunity Context

More Information Links

External Link: https://www.contractsfinder.service.gov.uk/Notice/ac3928de-60aa-4e7b-9fe9-ac4b47cd5485

Link Description: Opportunity notice on Contracts Finder

Documents

Document Description: Opportunity notice on Contracts Finder

Document Description: Conditions of Tender

Document Description: Contracts requirements

Document Description: Tender sheet

Document Description: This is the current St Basils PDR report

Raw Notice JSON

Expand raw payload
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    "description": "We require a HR platform for 350 to 400 end-users, the platform must have the following attributes\r\n\r\na)\tCloud hosted\r\nb)\tHosted within the UK \r\nc)\tSecure end-user access\r\nd)\tMobile app; available on App Store and Google Play Store\r\ne)\tVerifiable disaster recovery resilient data centre and infrastructure\r\nf)\tVerifiable cyber security and data handling compliant \r\ng)\tProject deployment tasks - Single sign-on, active directory data exchange, training, Microsoft Outlook integration, onboarding, super user training\r\nh)\tPost project deployment support \r\n\r\nThe initial contract for the platform is intended to be on a one year rolling basis, and the value of the contract is to be discussed. The platform must be able to provide majority or all the following key functions \r\n\r\n\u2022\tCore HR \r\n\u2022\tRecruitment and talent management - vacancy management, direct job board posting, vacancy authorisation, CV redaction\r\n\u2022\tRecruitment onboarding\r\n\u2022\tSelf-service - employee and manager\r\n\u2022\tAppraisal / Performance Development Review (PDR)\r\n\u2022\tDisciplinary and Grievance\r\n\u2022\tTraining management\r\n\u2022\tAbsence\r\n\u2022\tCompensation and Benefits \r\n\u2022\tOvertime and zero hours contract worker management\r\n\u2022\tWorkflow \r\n\u2022\tDocument management\r\n\u2022\tPolicies\r\n\u2022\tDBS checks\r\n\u2022\tData analytics and KPI reporting, for value capture and business intelligence, including Dashboard reporting for example for Employee, Manager and HR)\r\n\r\nQuestions that have been asked and answered:\r\n- Which platform are you currently using?\r\nCurrently using Softworks - which is really a time management system not a HR system. \r\n\r\n- What are the key challenges or pain points with your existing system? Understanding these will help us explore alternative options that better suit your organisation\u0027s needs.\r\nReporting is very basic. System has lots of problems (eg email notifications do not always work)\r\n\r\n- You mentioned a user base of 350-400. How many of these users will be internal?\r\nWe officially have 320 users, but with part time and cover workers, we have up to 400 - all internal.\r\n\r\nI also noted that there will be a crossover between the new and existing systems. It would be beneficial to discuss the migration process to ensure a seamless transition that aligns with your operational requirements. Do you have an idea of which elements may need to be staggered during the transition?\r\nI believe they want to be fully live by May - so live the sonner the better - as there are so many things either not workeing or missing from the current system\r\n\r\nAdditional information: We are replacing a system that is currently in use, but there will need to be some cross over of services prior to the Go live date. Go live the end of May 2025 if possible.\r\n\r\n****** None of the Tenders have been viewed yet - Tender opening is set for 27/02/2025 - no further details will be available until after this date\r\n\r\n*** All Tender submissions must be emailed to tenders@stbasils.org.uk by the date and time on this notice.\r\n\r\n**** Any queries received - the answers will be added onto this notice\r\n****Please can you reply to the following questions:\r\n\r\nThanks for your response to my previous emails. I have shared your requirements with our bid team and software specialists and they have returned with some specific questions around the functionality requirements listed: \r\n\u2022\tCan you please clarify what you are seeking as part of the compensation and benefits element of this tender? What specific functionality you seek. We have a separate payroll system so that will not be included integrated with the HR system that we are seeking. So we will only be imputing things like salary information, working hours, annual leave and bank holiday leave entitlements.\r\nWe offer a separate benefits platform which you are currently using as a customer - we don\u0027t have a benefits platform, but we do use BHSF Connect App\r\n\u2022\tIn relation to the overtime and zero hour contract worker management, do you need clock in/ out, do you record TOIL, do you pay them different rates. Could you specify what you mean by \u0027 contract worker management\u0027. - we pay different rates, we need to be able to record their shift patterns that these workers do at the various project locations they work in, clocking in and out could be a way of capturing this \r\n\u2022\tRecruitment: Which job board so we need to integrate with? - we currently use CV library, but platforms like indeed would also be suitable.\r\n\u2022\tPDRS\u0027S - The processes across your PDR\u0027s can be completed within the system, or are you looking to input these within the platform? - we would prefer that PDRS are completed within the system",
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