ServiceNow 2025

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        "startDate": "2025-09-30T00:00:00+01:00"
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      "datePublished": "2025-10-22T13:34:28+01:00",
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    "name": "Home Office"
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      "address": {
        "countryName": "England",
        "locality": "London",
        "postalCode": "SW1P 4DF",
        "streetAddress": "2 Marsham Street"
      },
      "contactPoint": {
        "email": "CommercialSoftwareCategory@homeoffice.gov.uk",
        "name": "Naomi Olumbori"
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  "tender": {
    "classification": {
      "description": "Facilities management services involving computer operation",
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      "scheme": "CPV"
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    "contractPeriod": {
      "endDate": "2029-09-29T23:59:59+01:00",
      "startDate": "2025-09-30T00:00:00+01:00"
    },
    "description": "ServiceNow is a strategic toolset in the Home Office and is the bedrock on which all Home Office IT Services are managed. The ITnow Service Desk is run on ServiceNow and it acts as the front door into Home Office internal IT services.\r\n\r\nServiceNow has recently been added to Home Office 2030 Digital Strategy, where it is forefront (with METIS) for the corporate environment on automation/self-service.",
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    "status": "complete",
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    "tenderPeriod": {
      "endDate": "2025-08-18T17:00:00+01:00"
    },
    "title": "ServiceNow 2025"
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}