← Back to opportunities

Customer Data Analytics Services

STUDENT LOANS COMPANY LIMITED

Buyer Contact Info

Buyer Name: STUDENT LOANS COMPANY LIMITED

Buyer Address: Memphis Building Lingfield Point, DARLINGTON, G27JD, Scotland

Contact Name: Michael Mullin

Contact Email: michael_mullin@slc.co.uk

Status
complete
Procedure
selective
Value
306290.64 GBP
Published
25 Mar 2025, 17:01
Deadline
12 Dec 2024, 14:00
Contract Start
01 Mar 2025, 00:00
Contract End
28 Feb 2029, 23:59
Category
services
CPV
79342311 - Customer satisfaction survey
Region
n/a
Awarded To
PROGRESSIVE PARTNERSHIP LIMITED
Official Source
Open Contracts Finder

Description

satisfaction levels, firstly to comply with our reporting obligations to the Department of Education principally but also other government regulatory bodies such as CDDO and DDAT. Also to identify pain points to assist with continuous improvement of the customer experience at SLC.

Linked Documents

No linked documents found for this notice.

Opportunity Context

Raw Notice JSON

Expand raw payload 
{
  "awards": [
    {
      "contractPeriod": {
        "endDate": "2029-02-28T23:59:59Z",
        "startDate": "2025-03-01T00:00:00Z"
      },
      "date": "2025-01-22T00:00:00Z",
      "datePublished": "2025-03-25T17:01:53Z",
      "documents": [
        {
          "datePublished": "2025-03-25T17:01:53Z",
          "description": "Awarded contract notice on Contracts Finder",
          "documentType": "awardNotice",
          "format": "text/html",
          "id": "1",
          "language": "en",
          "url": "https://www.contractsfinder.service.gov.uk/Notice/b48ea846-9a7f-4e37-affd-7884e4b40553"
        }
      ],
      "id": "ocds-b5fd17-5945508b-3afc-4af9-a976-479586bc364b-1",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-COH-SC155709",
          "name": "PROGRESSIVE PARTNERSHIP LIMITED"
        }
      ],
      "value": {
        "amount": 306290.64,
        "currency": "GBP"
      }
    }
  ],
  "buyer": {
    "id": "GB-GOR-PB27",
    "name": "STUDENT LOANS COMPANY LIMITED"
  },
  "date": "2025-03-25T17:01:53Z",
  "id": "b48ea846-9a7f-4e37-affd-7884e4b40553-836132",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-b5fd17-5945508b-3afc-4af9-a976-479586bc364b",
  "parties": [
    {
      "address": {
        "countryName": "Scotland",
        "locality": "DARLINGTON",
        "postalCode": "G27JD",
        "streetAddress": "Memphis Building Lingfield Point"
      },
      "contactPoint": {
        "email": "michael_mullin@slc.co.uk",
        "name": "Michael Mullin"
      },
      "id": "GB-GOR-PB27",
      "identifier": {
        "id": "PB27",
        "legalName": "STUDENT LOANS COMPANY LIMITED",
        "scheme": "GB-GOR"
      },
      "name": "STUDENT LOANS COMPANY LIMITED",
      "roles": [
        "buyer"
      ]
    },
    {
      "address": {
        "streetAddress": "Q Court, 3, Quality Street, Edinburgh, Scotland, EH4 5BP"
      },
      "details": {
        "scale": "sme",
        "vcse": false
      },
      "id": "GB-COH-SC155709",
      "identifier": {
        "id": "SC155709",
        "legalName": "PROGRESSIVE PARTNERSHIP LIMITED",
        "scheme": "GB-COH"
      },
      "name": "PROGRESSIVE PARTNERSHIP LIMITED",
      "roles": [
        "supplier"
      ]
    }
  ],
  "tag": [
    "award"
  ],
  "tender": {
    "classification": {
      "description": "Customer satisfaction survey",
      "id": "79342311",
      "scheme": "CPV"
    },
    "contractPeriod": {
      "endDate": "2029-02-28T23:59:59Z",
      "startDate": "2025-03-01T00:00:00Z"
    },
    "description": "satisfaction levels, firstly to comply with our reporting obligations to the Department of Education principally but also other government regulatory bodies such as CDDO and DDAT. Also to identify pain points to assist with continuous improvement of the customer experience at SLC.",
    "id": "2024-TR-0040",
    "items": [
      {
        "deliveryAddresses": [
          {
            "postalCode": "G5 8DF"
          }
        ],
        "id": "1"
      }
    ],
    "mainProcurementCategory": "services",
    "procurementMethod": "selective",
    "procurementMethodDetails": "Call-off from a framework agreement",
    "status": "complete",
    "suitability": {
      "sme": true,
      "vcse": false
    },
    "tenderPeriod": {
      "endDate": "2024-12-12T14:00:00Z"
    },
    "title": "Customer Data Analytics Services",
    "value": {
      "amount": 306290.64,
      "currency": "GBP"
    }
  }
}