← Back to opportunities

Telephony Support Services

UK SHARED BUSINESS SERVICES LIMITED

Buyer Contact Info

Buyer Name: UK SHARED BUSINESS SERVICES LIMITED

Buyer Address: Polaris House, SWINDON, SN2 1FF, England

Contact Name: DDaT Procurement

Contact Email: DDaTProcurement@uksbs.co.uk

Status
complete
Procedure
selective
Value
35000.0 GBP
Published
12 Feb 2026, 12:54
Deadline
19 Dec 2025, 00:00
Contract Start
01 Mar 2026, 00:00
Contract End
28 Feb 2027, 23:59
Category
goods
CPV
72590000 - Computer-related professional services
Region
n/a
Awarded To
Softcat PLC
Official Source
Open Contracts Finder

Description

***Please note this is an award notice, not a call for competition*** UK Shared Business Services had a requirement for Telephony Support Services. This has been sourced via Direct Award against the NHS Digital Workplace Solutions 2 Framework Reference - SBS10510.

Linked Documents

No linked documents found for this notice.

Opportunity Context

Raw Notice JSON

Expand raw payload
{
  "awards": [
    {
      "contractPeriod": {
        "endDate": "2027-02-28T23:59:59Z",
        "startDate": "2026-03-01T00:00:00Z"
      },
      "date": "2026-01-30T00:00:00Z",
      "datePublished": "2026-02-12T12:54:59Z",
      "documents": [
        {
          "datePublished": "2026-02-12T12:54:59Z",
          "description": "Awarded contract notice on Contracts Finder",
          "documentType": "awardNotice",
          "format": "text/html",
          "id": "1",
          "language": "en",
          "url": "https://www.contractsfinder.service.gov.uk/Notice/be8318f3-68dc-473d-85eb-5c097778e1ce"
        }
      ],
      "id": "ocds-b5fd17-fcc33b07-2e36-4c8b-a30a-b0358ed64b5a-1",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-COH-02174990",
          "name": "Softcat PLC"
        }
      ],
      "value": {
        "amount": 35000,
        "currency": "GBP"
      }
    }
  ],
  "buyer": {
    "id": "GB-SRS-sid4gov.cabinetoffice.gov.uk/dXGP288m",
    "name": "UK SHARED BUSINESS SERVICES LIMITED"
  },
  "date": "2026-02-12T12:54:59Z",
  "id": "be8318f3-68dc-473d-85eb-5c097778e1ce-882095",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-b5fd17-fcc33b07-2e36-4c8b-a30a-b0358ed64b5a",
  "parties": [
    {
      "address": {
        "countryName": "England",
        "locality": "SWINDON",
        "postalCode": "SN2 1FF",
        "streetAddress": "Polaris House"
      },
      "contactPoint": {
        "email": "DDaTProcurement@uksbs.co.uk",
        "name": "DDaT Procurement"
      },
      "id": "GB-SRS-sid4gov.cabinetoffice.gov.uk/dXGP288m",
      "identifier": {
        "id": "sid4gov.cabinetoffice.gov.uk/dXGP288m",
        "legalName": "UK SHARED BUSINESS SERVICES LIMITED",
        "scheme": "GB-SRS"
      },
      "name": "UK SHARED BUSINESS SERVICES LIMITED",
      "roles": [
        "buyer"
      ]
    },
    {
      "address": {
        "streetAddress": "Fieldhouse Lane\r\nMARLOW SL7 1LW\r\nUNITED KINGDOM"
      },
      "details": {
        "scale": "large",
        "vcse": false
      },
      "id": "GB-COH-02174990",
      "identifier": {
        "id": "02174990",
        "legalName": "Softcat PLC",
        "scheme": "GB-COH"
      },
      "name": "Softcat PLC",
      "roles": [
        "supplier"
      ]
    }
  ],
  "tag": [
    "award"
  ],
  "tender": {
    "classification": {
      "description": "Computer-related professional services",
      "id": "72590000",
      "scheme": "CPV"
    },
    "contractPeriod": {
      "endDate": "2027-02-28T23:59:59Z",
      "startDate": "2026-03-01T00:00:00Z"
    },
    "description": "***Please note this is an award notice, not a call for competition*** \r\n\r\nUK Shared Business Services had a requirement for Telephony Support Services. \r\n\r\nThis has been sourced via Direct Award against the NHS Digital Workplace Solutions 2 Framework Reference - SBS10510.",
    "id": "DDaT25581",
    "items": [
      {
        "deliveryAddresses": [
          {
            "postalCode": "SN2 1FF"
          }
        ],
        "id": "1"
      }
    ],
    "mainProcurementCategory": "goods",
    "procurementMethod": "selective",
    "procurementMethodDetails": "Call-off from a framework agreement",
    "status": "complete",
    "suitability": {
      "sme": true,
      "vcse": false
    },
    "tenderPeriod": {
      "endDate": "2025-12-19T00:00:00Z"
    },
    "title": "Telephony Support Services",
    "value": {
      "amount": 35000,
      "currency": "GBP"
    }
  }
}