NHS 111 Crisis Text Service

{
  "buyer": {
    "id": "GB-CFS-173032",
    "name": "South London and Maudsley NHS Foundation Trust"
  },
  "date": "2025-08-13T14:29:31+01:00",
  "id": "d28fb91f-6504-4aaf-99f1-a3366ec23878-858911",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-b5fd17-56537e23-5ed9-40a0-97be-952a78fc6d4e",
  "parties": [
    {
      "address": {
        "countryName": "GB",
        "locality": "London",
        "postalCode": "SE1 4YB",
        "streetAddress": "200 Great Dover Street"
      },
      "contactPoint": {
        "email": "charlotte.facer@gstt.nhs.uk",
        "name": "Charlotte Facer",
        "telephone": "07725483774"
      },
      "id": "GB-CFS-173032",
      "identifier": {
        "legalName": "South London and Maudsley NHS Foundation Trust"
      },
      "name": "South London and Maudsley NHS Foundation Trust",
      "roles": [
        "buyer"
      ]
    }
  ],
  "tag": [
    "tender"
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  "tender": {
    "additionalClassifications": [
      {
        "description": "Miscellaneous health services",
        "id": "85140000",
        "scheme": "CPV"
      }
    ],
    "classification": {
      "description": "Health services",
      "id": "85100000",
      "scheme": "CPV"
    },
    "contractPeriod": {
      "endDate": "2029-12-31T23:59:59Z",
      "startDate": "2026-01-01T00:00:00Z"
    },
    "datePublished": "2025-08-13T14:29:31+01:00",
    "description": "The Trust is looking to commission a high quality, accessible and inclusive crisis text service, \r\ndesigned to support individuals in emotional distress through real time, text based \r\ncommunication.\r\n\r\nAdditional information: \r\nTo express interest and participate in the tender, please register and apply via Atamis e-sourcing portal https://health-family.force.com/s/Welcome.\r\n\r\nShould Tenderers have any queries, or having problems using the portal, they should contact Helpdesk at:\r\n\r\nPhone: 0800 9956035\r\n\r\nE-mail: support-health@atamis.co.uk",
    "documents": [
      {
        "datePublished": "2025-08-13T14:29:31+01:00",
        "description": "Opportunity notice on Contracts Finder",
        "documentType": "tenderNotice",
        "format": "text/html",
        "id": "1",
        "language": "en",
        "url": "https://www.contractsfinder.service.gov.uk/Notice/d28fb91f-6504-4aaf-99f1-a3366ec23878"
      }
    ],
    "id": "CF-3152400D0O000000rwimUAA",
    "items": [
      {
        "deliveryAddresses": [
          {
            "postalCode": "BR3 3BX"
          },
          {
            "countryName": "United Kingdom",
            "region": "London"
          }
        ],
        "id": "1"
      }
    ],
    "mainProcurementCategory": "services",
    "procurementMethod": "open",
    "procurementMethodDetails": "Open procedure (above threshold)",
    "status": "active",
    "suitability": {
      "sme": true,
      "vcse": false
    },
    "tenderPeriod": {
      "endDate": "2025-09-08T12:00:00+01:00"
    },
    "title": "NHS 111 Crisis Text Service",
    "value": {
      "amount": 400000,
      "currency": "GBP"
    }
  }
}