Buyer Name: North Hertfordshire District Council
Buyer Address: Council Offices, LETCHWORTH, SG63JF, England
Contact Name: Chris Jeffery
Contact Email: chris.jeffery@north-herts.gov.uk
Contact Telephone: 01462 474000
Buyer Name: North Hertfordshire District Council
Buyer Address: Council Offices, LETCHWORTH, SG63JF, England
Contact Name: Chris Jeffery
Contact Email: chris.jeffery@north-herts.gov.uk
Contact Telephone: 01462 474000
Replacement of current automated telephony services, using a framework agreement to procure AI telephony services provided by EBI.AI.
No linked documents found for this notice.
{
"awards": [
{
"contractPeriod": {
"endDate": "2027-03-31T23:59:59+01:00",
"startDate": "2025-03-31T00:00:00+01:00"
},
"date": "2025-04-11T00:00:00+01:00",
"datePublished": "2025-04-30T16:43:48+01:00",
"documents": [
{
"datePublished": "2025-04-30T16:43:48+01:00",
"description": "Awarded contract notice on Contracts Finder",
"documentType": "awardNotice",
"format": "text/html",
"id": "1",
"language": "en",
"url": "https://www.contractsfinder.service.gov.uk/Notice/d65f0012-39f4-4516-ba33-7f581e5813b2"
}
],
"id": "ocds-b5fd17-f53d8d09-dd87-4462-895e-592d0aa81113-1",
"status": "active",
"suppliers": [
{
"id": "GB-COH-04217074",
"name": "E.B.I Solutions Ltd"
}
],
"value": {
"amount": 55176,
"currency": "GBP"
}
}
],
"buyer": {
"id": "GB-SRS-sid4gov.cabinetoffice.gov.uk/brx92AEy",
"name": "North Hertfordshire District Council"
},
"date": "2025-04-30T16:43:48+01:00",
"id": "d65f0012-39f4-4516-ba33-7f581e5813b2-843169",
"initiationType": "tender",
"language": "en",
"ocid": "ocds-b5fd17-f53d8d09-dd87-4462-895e-592d0aa81113",
"parties": [
{
"address": {
"countryName": "England",
"locality": "LETCHWORTH",
"postalCode": "SG63JF",
"streetAddress": "Council Offices"
},
"contactPoint": {
"email": "chris.jeffery@north-herts.gov.uk",
"name": "Chris Jeffery",
"telephone": "01462 474000"
},
"id": "GB-SRS-sid4gov.cabinetoffice.gov.uk/brx92AEy",
"identifier": {
"id": "sid4gov.cabinetoffice.gov.uk/brx92AEy",
"legalName": "North Hertfordshire District Council",
"scheme": "GB-SRS"
},
"name": "North Hertfordshire District Council",
"roles": [
"buyer"
]
},
{
"address": {
"streetAddress": "29 Arboretum Street\r\nNottingham, \r\nNottinghamshire, \r\nNG1 4JA"
},
"details": {
"scale": "sme",
"vcse": false
},
"id": "GB-COH-04217074",
"identifier": {
"id": "04217074",
"legalName": "E.B.I Solutions Ltd",
"scheme": "GB-COH"
},
"name": "E.B.I Solutions Ltd",
"roles": [
"supplier"
]
}
],
"tag": [
"award"
],
"tender": {
"classification": {
"description": "Telecommunications services",
"id": "64200000",
"scheme": "CPV"
},
"contractPeriod": {
"endDate": "2027-03-31T23:59:59+01:00",
"startDate": "2025-03-31T00:00:00+01:00"
},
"description": "Replacement of current automated telephony services, using a framework agreement to procure AI telephony services provided by EBI.AI.",
"id": "NHDC0174288",
"items": [
{
"deliveryAddresses": [
{
"countryName": "United Kingdom",
"region": "East of England"
}
],
"id": "1"
}
],
"mainProcurementCategory": "goods",
"procurementMethod": "selective",
"procurementMethodDetails": "Call-off from a framework agreement",
"status": "complete",
"suitability": {
"sme": true,
"vcse": false
},
"tenderPeriod": {
"endDate": "2025-03-30T00:00:00Z"
},
"title": "Procurement of AI Telephony and Chatbot",
"value": {
"amount": 55176,
"currency": "GBP"
}
}
}