2024 - 1055 - RFP - Concierge Services Consultancy Review and Options Appraisal

{
  "buyer": {
    "id": "GB-CFS-126463",
    "name": "Citizen"
  },
  "date": "2025-02-19T16:00:18Z",
  "id": "d8456478-e896-4bd9-9b75-184a43381f82-828193",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-b5fd17-e272612a-b7f7-478c-a492-6e9e6f4f422f",
  "parties": [
    {
      "address": {
        "countryName": "United Kingdom",
        "locality": "Birmingham",
        "postalCode": "B37 7YN",
        "streetAddress": "Solihull Parkway, Bimingham Business Park"
      },
      "contactPoint": {
        "email": "callum.swingler@citizenhousing.org.uk",
        "name": "Callum Swingler",
        "telephone": "01213290430"
      },
      "details": {
        "url": "https://in-tendhost.co.uk/citizen/aspx/Home"
      },
      "id": "GB-CFS-126463",
      "identifier": {
        "legalName": "Citizen"
      },
      "name": "Citizen",
      "roles": [
        "buyer"
      ]
    }
  ],
  "tag": [
    "tender"
  ],
  "tender": {
    "additionalClassifications": [
      {
        "description": "General management consultancy services",
        "id": "79411000",
        "scheme": "CPV"
      },
      {
        "description": "Business and management consultancy services",
        "id": "79410000",
        "scheme": "CPV"
      },
      {
        "description": "Business analysis consultancy services",
        "id": "72221000",
        "scheme": "CPV"
      }
    ],
    "classification": {
      "description": "Business and management consultancy and related services",
      "id": "79400000",
      "scheme": "CPV"
    },
    "contractPeriod": {
      "endDate": "2026-03-17T23:59:59Z",
      "startDate": "2025-03-18T00:00:00Z"
    },
    "datePublished": "2025-02-19T16:00:18Z",
    "description": "Citizen is seeking an experienced consultant to conduct an independent review of our Concierge service within Coventry, West Midlands. The review will assess its effectiveness, value for money, resilience, and alignment with best practice in estate management, security, and concierge services.\r\n      \r\n      The Coventry Concierge Team plays a crucial role in maintaining the safety and security of residents and buildings, through CCTV monitoring, access control, incident response, and site visits. This review aims to ensure the service is delivering high-quality outcomes efficiently while meeting customer and organisational needs.\r\n      \r\n      To express an interest in this project please follow the link below which will take you directly to Citizen`s E-Procurement Portal;\r\n      \r\n      https://in-tendhost.co.uk/citizenhousing/aspx/Home\r\n      \r\n      You will be required to register if you have not already done so previously, and be logged in to be able to download the tender documents.\r\n\r\nAdditional information: \r\nTo express an interest in this project please follow the link below which will take you directly to Citizen`s E-Procurement Portal;\r\n\r\nhttps://in-tendhost.co.uk/citizenhousing/aspx/Home\r\n\r\nYou will be required to register if you have not already done so previously, and be logged in to be able to download the tender documents.\r\n\r\nIs a Recurrent Procurement Type? : Yes",
    "documents": [
      {
        "datePublished": "2025-02-19T16:00:18Z",
        "description": "Opportunity notice on Contracts Finder",
        "documentType": "tenderNotice",
        "format": "text/html",
        "id": "1",
        "language": "en",
        "url": "https://www.contractsfinder.service.gov.uk/Notice/d8456478-e896-4bd9-9b75-184a43381f82"
      },
      {
        "description": "Additional information on how to apply for this contract",
        "id": "2",
        "url": "https://in-tendhost.co.uk/citizenhousing/aspx/"
      }
    ],
    "id": "IT-240-1055-2024 - 1055",
    "items": [
      {
        "deliveryAddresses": [
          {
            "postalCode": "B37 7YN"
          },
          {
            "countryName": "United Kingdom",
            "region": "West Midlands"
          }
        ],
        "id": "1"
      }
    ],
    "mainProcurementCategory": "services",
    "minValue": {
      "amount": 25000,
      "currency": "GBP"
    },
    "procurementMethod": "open",
    "procurementMethodDetails": "Open procedure (below threshold)",
    "status": "active",
    "suitability": {
      "sme": true,
      "vcse": true
    },
    "tenderPeriod": {
      "endDate": "2025-03-10T23:59:00Z"
    },
    "title": "2024 - 1055 - RFP - Concierge Services Consultancy Review and Options Appraisal",
    "value": {
      "amount": 35000,
      "currency": "GBP"
    }
  }
}