← Back to opportunities

Social media analytics and listening

National Audit Office

Buyer Contact Info

Buyer Name: National Audit Office

Buyer Address: Room B253, LONDON, SW1W9SP, England

Contact Name: ima orosei

Contact Email: ima.orosei@nao.org.uk

Contact Telephone: 44 20 7798 5343

Status
complete
Procedure
selective
Value
64800.0 GBP
Published
15 Dec 2025, 10:32
Deadline
31 Oct 2025, 12:00
Contract Start
12 Dec 2025, 00:00
Contract End
11 Dec 2028, 23:59
Category
services
CPV
79340000 - Advertising and marketing services
Region
n/a
Awarded To
Fenix Media Limited T/A Pulsar
Official Source
Open Contracts Finder

Description

The National Audit Office (NAO) has awarded a contract to Fenix Media Limited T/A Pulsar via the Crown Commercial Service's G-Cloud 14 framework. The supplier will provide NAO with social listening (using Trac) and social analytics (using Core) service. The contract will commence on Friday, 12 December 2025, with an initial term of one year, ending on Friday, 11 December 2026. There are two optional 12-month extensions, which could extend the contract until Monday, 11 December 2028. The estimated total contract value, inclusive of VAT, is up to £64,800 over the potential three-year duration.

Linked Documents

No linked documents found for this notice.

Opportunity Context

Raw Notice JSON

Expand raw payload
{
  "awards": [
    {
      "contractPeriod": {
        "endDate": "2028-12-11T23:59:59Z",
        "startDate": "2025-12-12T00:00:00Z"
      },
      "date": "2025-12-01T00:00:00Z",
      "datePublished": "2025-12-15T10:32:23Z",
      "documents": [
        {
          "datePublished": "2025-12-15T10:32:23Z",
          "description": "Awarded contract notice on Contracts Finder",
          "documentType": "awardNotice",
          "format": "text/html",
          "id": "1",
          "language": "en",
          "url": "https://www.contractsfinder.service.gov.uk/Notice/e4e79aad-4bea-4cd2-90cd-203b8f0b39e9"
        }
      ],
      "id": "ocds-b5fd17-d7b8ebc9-33da-4c12-b9df-103ceeeb37cd-1",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-COH-04378213",
          "name": "Fenix Media Limited T/A Pulsar"
        }
      ],
      "value": {
        "amount": 64800,
        "currency": "GBP"
      }
    }
  ],
  "buyer": {
    "id": "GB-SRS-sid4gov.cabinetoffice.gov.uk/sBN45ywB",
    "name": "National Audit Office"
  },
  "date": "2025-12-15T10:32:23Z",
  "id": "e4e79aad-4bea-4cd2-90cd-203b8f0b39e9-875859",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-b5fd17-d7b8ebc9-33da-4c12-b9df-103ceeeb37cd",
  "parties": [
    {
      "address": {
        "countryName": "England",
        "locality": "LONDON",
        "postalCode": "SW1W9SP",
        "streetAddress": "Room B253"
      },
      "contactPoint": {
        "email": "ima.orosei@nao.org.uk",
        "name": "ima orosei",
        "telephone": "44 20 7798 5343"
      },
      "id": "GB-SRS-sid4gov.cabinetoffice.gov.uk/sBN45ywB",
      "identifier": {
        "id": "sid4gov.cabinetoffice.gov.uk/sBN45ywB",
        "legalName": "National Audit Office",
        "scheme": "GB-SRS"
      },
      "name": "National Audit Office",
      "roles": [
        "buyer"
      ]
    },
    {
      "address": {
        "streetAddress": "Fenix Media Limited T/A Pulsar\r\nNorthburgh House\r\n10 Northburgh Street\r\nLondon\r\nEC1V 0AT"
      },
      "details": {
        "scale": "sme",
        "vcse": false
      },
      "id": "GB-COH-04378213",
      "identifier": {
        "id": "04378213",
        "legalName": "Fenix Media Limited T/A Pulsar",
        "scheme": "GB-COH"
      },
      "name": "Fenix Media Limited T/A Pulsar",
      "roles": [
        "supplier"
      ]
    }
  ],
  "tag": [
    "award"
  ],
  "tender": {
    "classification": {
      "description": "Advertising and marketing services",
      "id": "79340000",
      "scheme": "CPV"
    },
    "contractPeriod": {
      "endDate": "2028-12-11T23:59:59Z",
      "startDate": "2025-12-12T00:00:00Z"
    },
    "description": "The National Audit Office (NAO) has awarded a contract to Fenix Media Limited T/A Pulsar via the Crown Commercial Service\u0027s G-Cloud 14 framework. The supplier will provide NAO with social listening (using Trac) and social analytics (using Core) service.\r\nThe contract will commence on Friday, 12 December 2025, with an initial term of one year, ending on Friday, 11 December 2026. There are two optional 12-month extensions, which could extend the contract until Monday, 11 December 2028.\r\nThe estimated total contract value, inclusive of VAT, is up to \u00a364,800 over the potential three-year duration.",
    "id": "Social media",
    "items": [
      {
        "deliveryAddresses": [
          {
            "countryName": "United Kingdom"
          }
        ],
        "id": "1"
      }
    ],
    "mainProcurementCategory": "services",
    "procurementMethod": "selective",
    "procurementMethodDetails": "Call-off from a framework agreement",
    "status": "complete",
    "suitability": {
      "sme": true,
      "vcse": true
    },
    "tenderPeriod": {
      "endDate": "2025-10-31T12:00:00Z"
    },
    "title": "Social media analytics and listening",
    "value": {
      "amount": 64800,
      "currency": "GBP"
    }
  }
}