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CBMDC 462 - automated telephony call routing solution

City of Bradford Metropolitan District Council

Buyer Contact Info

Buyer Name: City of Bradford Metropolitan District Council

Buyer Address: Britannia House, Hall Ings, Bradford, BD1 1HX, ENG

Contact Name: Catherine Mullins

Contact Email: catherine.mullins@bradford.gov.uk

Status
complete
Procedure
direct
Value
70000.0 GBP
Published
12 Mar 2026, 10:00
Deadline
13 Feb 2026, 00:00
Contract Start
31 Mar 2026, 23:00
Contract End
31 Mar 2028, 22:59
Category
services
CPV
32543000 - Telephone switchboards
Region
n/a
Awarded To
NETCALL TECHNOLOGY LTD
Official Source
Open Contracts Finder

Description

Automated telephony call routing solution, including Liberty Contact Portal, SolutionCare and Speech Recognition and Tuning. Used in the contact centre for external calls. Procured via NHS Patient Healthcare Communications and Related IT Services framework - Lot 1: Patient Messaging Services 2 year, with 1 x 12 month extension

Linked Documents

No linked documents found for this notice.

Opportunity Context

Raw Notice JSON

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