Buyer Name: UNIVERSITY OF SOUTHAMPTON
Buyer Address: BUILDING 37, HIGHFIELD CAMPUS,UNIVERSITY ROAD, Highfield, SOUTHAMPTON, SO171BJ, England
Contact Name: Hannah Nash
Contact Email: procurement@soton.ac.uk
Contact Telephone: 02380595000
Buyer Name: UNIVERSITY OF SOUTHAMPTON
Buyer Address: BUILDING 37, HIGHFIELD CAMPUS,UNIVERSITY ROAD, Highfield, SOUTHAMPTON, SO171BJ, England
Contact Name: Hannah Nash
Contact Email: procurement@soton.ac.uk
Contact Telephone: 02380595000
The University of Southampton is looking to obtain external debt recovery services. Typically, student debt is passed to the Credit Control (CC) team after a set of 4 emailed Dunning reminders have been sent to the student from the Fees team, and where the student has failed to respond. Other situations when student debt is passed to CC will be when a student has requested a bespoke payment plan or has left the UoS and would no longer receive the 4 automated emails from the Fees team. An active telephone, email and letter campaign is then used to target these non-payers to establish a reason for non-payment and ultimately collect the debt. There are times when none of the above actions are successful, and the UoS then requires the assistance of a third party to recover the debt. The Supplier is required to act on the University's behalf to collect overdue student debt which will be a minimum of 60 days old at the time of referral.
No linked documents found for this notice.
{
"awards": [
{
"contractPeriod": {
"endDate": "2029-01-24T23:59:59Z",
"startDate": "2025-01-25T00:00:00Z"
},
"date": "2025-01-19T00:00:00Z",
"datePublished": "2025-01-20T11:37:31Z",
"documents": [
{
"datePublished": "2025-01-20T11:37:31Z",
"description": "Awarded contract notice on Contracts Finder",
"documentType": "awardNotice",
"format": "text/html",
"id": "1",
"language": "en",
"url": "https://www.contractsfinder.service.gov.uk/Notice/faf2a197-89e0-4030-9beb-5343b363c6ff"
}
],
"id": "ocds-b5fd17-29dbe6f2-832a-4dc1-8bed-5c7690bfe02d-1",
"status": "active",
"suppliers": [
{
"id": "GB-COH-2893487",
"name": "STA International Limited"
}
],
"value": {
"amount": 79220,
"currency": "GBP"
}
}
],
"buyer": {
"id": "GB-SRS-sid4gov.cabinetoffice.gov.uk/d74ZA5zA",
"name": "UNIVERSITY OF SOUTHAMPTON"
},
"date": "2025-01-20T11:37:31Z",
"id": "faf2a197-89e0-4030-9beb-5343b363c6ff-818461",
"initiationType": "tender",
"language": "en",
"ocid": "ocds-b5fd17-29dbe6f2-832a-4dc1-8bed-5c7690bfe02d",
"parties": [
{
"address": {
"countryName": "England",
"locality": "SOUTHAMPTON",
"postalCode": "SO171BJ",
"streetAddress": "BUILDING 37, HIGHFIELD CAMPUS,UNIVERSITY ROAD, Highfield"
},
"contactPoint": {
"email": "procurement@soton.ac.uk",
"name": "Hannah Nash",
"telephone": "02380595000"
},
"details": {
"url": "https://www.southampton.ac.uk/"
},
"id": "GB-SRS-sid4gov.cabinetoffice.gov.uk/d74ZA5zA",
"identifier": {
"id": "sid4gov.cabinetoffice.gov.uk/d74ZA5zA",
"legalName": "UNIVERSITY OF SOUTHAMPTON",
"scheme": "GB-SRS"
},
"name": "UNIVERSITY OF SOUTHAMPTON",
"roles": [
"buyer"
]
},
{
"address": {
"streetAddress": "The Drying Loft,\r\n25/26 Turkey Court,\r\nTurkey Mill Business Park,\r\nAshford Road,\r\nMaidstone,\r\nME14 5PP"
},
"details": {
"scale": "sme",
"vcse": false
},
"id": "GB-COH-2893487",
"identifier": {
"id": "2893487",
"legalName": "STA International Limited",
"scheme": "GB-COH"
},
"name": "STA International Limited",
"roles": [
"supplier"
]
}
],
"tag": [
"award"
],
"tender": {
"classification": {
"description": "Corporate finance and venture capital services",
"id": "66122000",
"scheme": "CPV"
},
"contractPeriod": {
"endDate": "2029-01-24T23:59:59Z",
"startDate": "2025-01-25T00:00:00Z"
},
"description": "The University of Southampton is looking to obtain external debt recovery services.\r\n\r\nTypically, student debt is passed to the Credit Control (CC) team after a set of 4 emailed Dunning reminders have been sent to the student from the Fees team, and where the student has failed to respond. Other situations when student debt is passed to CC will be when a student has requested a bespoke payment plan or has left the UoS and would no longer receive the 4 automated emails from the Fees team. An active telephone, email and letter campaign is then used to target these non-payers to establish a reason for non-payment and ultimately collect the debt.\r\n\r\nThere are times when none of the above actions are successful, and the UoS then requires the assistance of a third party to recover the debt.\r\n\r\nThe Supplier is required to act on the University\u0027s behalf to collect overdue student debt which will be a minimum of 60 days old at the time of referral.",
"id": "2024UoS-1338",
"items": [
{
"deliveryAddresses": [
{
"postalCode": "SO17 1BJ"
}
],
"id": "1"
}
],
"mainProcurementCategory": "services",
"minValue": {
"amount": 59415,
"currency": "GBP"
},
"procurementMethod": "selective",
"procurementMethodDetails": "Call-off from a framework agreement",
"status": "complete",
"suitability": {
"sme": true,
"vcse": false
},
"tenderPeriod": {
"endDate": "2024-11-19T12:00:00Z"
},
"title": "External Debt Recovery Services",
"value": {
"amount": 79220,
"currency": "GBP"
}
}
}