Buyer Name: Scottish Qualifications Authority
Buyer Address: Lowden, 24 Wester Shawfair, Dalkeith, Midlothian, UKM, EH22 1FD
Contact Name: Elizabeth Cunningham
Contact Email: procurement@sqa.org.uk
Contact Telephone: +44 03452136720
Buyer Name: Scottish Qualifications Authority
Buyer Address: Lowden, 24 Wester Shawfair, Dalkeith, Midlothian, UKM, EH22 1FD
Contact Name: Elizabeth Cunningham
Contact Email: procurement@sqa.org.uk
Contact Telephone: +44 03452136720
The provision of services to deliver Social Media Monitoring Platform
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External Link: https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAY531492
Link Title: Social Media Monitoring Platform
Link Description: The provision of services to deliver Social Media Monitoring Platform
Lot Description: The purpose of this tender is to identify a vendor who can provide a social media monitoring platform to our organisation. The tender remit covers Facebook, X, Instagram and LinkedIn, as well as WhatsApp for customer service functions. Bluesky, Snapchat and TikTok functionality is desired by not essential. Our new social media monitoring platform should be capable of monitoring social media platforms, identifying mentions of our organisation, our products or services, and relevant keywords, as well as enabling us to engage with our audience and respond to their queries. It should also provide real-time analytics and insights, as well as in-depth report generating capabilities.
Lot 1 Status: cancelled
Lot 1 Has Options: No
Lot 1 Award Criterion (quality): Evidence of ability to meet requirements relating to social listening (requirements 1-5)
Document Title: Social Media Monitoring Platform
Document Description: The provision of services to deliver Social Media Monitoring Platform
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