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On Train Hospitality Services

ScotRail Trains Limited

Buyer Contact Info

Buyer Name: ScotRail Trains Limited

Buyer Address: Atrium Court, 50 Waterloo Street, Glasgow, UKM, G2 6HQ

Contact Name: Kathryn Murphy

Contact Email: kathryn.murphy@scotrail.co.uk

Status
cancelled
Procedure
selective
Value
n/a
Published
04 Mar 2026, 00:00
Deadline
n/a
Contract Start
n/a
Contract End
n/a
Category
goods
CPV
15000000
Region
n/a
Awarded To
n/a
Official Source
Open Public Contracts Scotland

Description

ScotRail are tendering for suppliers to assist in the provision of our on train hospitality services. The requirement is split into 3 separate lots: 1: Food and Drink Provision to supply and deliver food and drink for on-train retailing. 2: EPOS Solutions including card payments and stock management services. 3: Managed solution, for the above services as well as stock management and depot services.

Linked Documents

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No linked documents found for this notice.

Opportunity Context

More Information Links

External Link: https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAR550901

Link Title: On Train Hospitality Services

Link Description: ScotRail are tendering for suppliers to assist in the provision of our on train hospitality services. The requirement is split into 3 separate lots: 1: Food and Drink Provision to supply and deliver food and drink for on-train retailing. 2: EPOS Solutions including card payments and stock management services. 3: Managed solution, for the above services as well as stock management and depot services.

Lots

Lot Title: Food and Drink Supplier

Lot Description: Supply and delivery of food and drinks products. ScotRail are looking to award to a supplier for the provision of food and drink products to be delivered to ScotRail managed sites.

Lot 1 Status: cancelled

Lot 1 Has Options: No

Lot 1 Award Criterion (quality): as per procurement documents

Lot Title: EPOS Solution

Lot Description: ScotRail require a flexible software and hardware solution to ensure the continued efficiency of on train hospitality. ScotRail require an EPOS solution that will allow for ordering and payment on ScotRail train services, often taking payment in remote geographical locations. The current requirement is 80 EPOS devices / solutions for ScotRail staff with the option to purchase more (or decrease the number) over the lifetime of the contract.

Lot 2 Status: cancelled

Lot 2 Has Options: No

Lot 2 Award Criterion (quality): as per procurement documents

Lot Title: Managed Hospitality Solution

Lot Description: ScotRail are inviting prospective suppliers to bid for a managed hospitality service encompassing: the sourcing and delivery of food and drinks, managing food and drink stores / depots and waste, stock management, loading and maintaining trollies and providing an EPOS solution. For the avoidance of doubt; ScotRail staff would still sell / retail food and drink on board trains however the prospective supplier(s) would manage the backend supply.

Lot 3 Status: cancelled

Lot 3 Has Options: Yes

Lot 3 Options: The supplier will be asked to provide prices for the potential purchase of additional EPOS devices and depot locations. Details will be provided at ITN stage.

Lot 3 Award Criterion (quality): as per procurement documents

Documents

Document Title: On Train Hospitality Services

Document Description: ScotRail are tendering for suppliers to assist in the provision of our on train hospitality services. The requirement is split into 3 separate lots: 1: Food and Drink Provision to supply and deliver food and drink for on-train retailing. 2: EPOS Solutions including card payments and stock management services. 3: Managed solution, for the above services as well as stock management and depot services.

Raw Notice JSON

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