PURCH2651 Provision of a Framework for Employee & Student Assistance and Counselling Support Services

{
  "buyer": {
    "id": "org-53",
    "name": "University of Glasgow"
  },
  "date": "2025-04-09T00:00:00Z",
  "description": "Once the deadline has passed submissions can neither be created nor submitted. It is not advisable for Suppliers to wait until the last moment before creating and dispatching a response in case of any last minute problems. Please note large files should be uploaded as early as possible to ensure transfer before deadline. If a Supplier is having problems uploading to the PCS site, then the University must be informed well in advance and depending upon the merit of the case, the University may arrange for the tender to remain open on the PCS system for a short period after the deadline time stated. System problems do not fall under the University\u00e2\u0080\u0099s remit and should be referred to PCS.\r\n Postbox Security: Postbox submissions cannot be accessed by anyone, including Millstream, (the provider of the Public Contracts Scotland system) until the deadline.\r\n Freedom of Information\r\n The Freedom of Information (Scotland) Act 2002 (FOISA), which came into force on 1 January 2005, designates University of Glasgow as a Scottish public authority and therefore subject to the provisions and obligations in that Act. This means that any person who makes a valid request for information held by University of Glasgow will be entitled to receive it, unless all or part of that information can be withheld by virtue of the exemptions in that Act.\r\n under the Act, University of Glasgow may be required to disclose any information held relating to your response to anyone who makes a request under that Act. Such information may only be withheld if it meets one or more of the exemptions or conditions in that Act. Even if an exemption is available University of Glasgow may nevertheless disclose requested information. Information held cannot simply be classified as \u00e2\u0080\u009cconfidential\" or \"commercial in confidence\" to enable it to be protected from disclosure.\r\n University of Glasgow may publish the names and contact details of companies who have been issued with a Questionnaire on its website.\r\n Information may also be requested under the UK General Data Protection Regulation (UK GDPR) tailored by the Data Protection Act 2018 and the Environmental Information (Scotland) Regulations 2004.\r\n NOTE: To register your interest in this notice and obtain any additional information please visit the Public Contracts Scotland Web Site at http://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=795910.\r\n The buyer has indicated that it will accept electronic responses to this notice via the Postbox facility. A user guide is available at http://www.publiccontractsscotland.gov.uk/sitehelp/help_guides.aspx.\r\n Suppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems.\r\n Community benefits are included in this requirement. For more information see: https://www.gov.scot/policies/public-sector-procurement/community-benefits-in-procurement/\r\n A summary of the expected community benefits has been provided as follows:\r\n The University has a strong commitment to Community Benefits and seeks to engage with Bidders who have likeminded policies. Community Benefits include, but are not limited to:\r\n - employment and training opportunities for priority groups\r\n - vocational training\r\n - up-skilling of the existing workforce\r\n - equality and diversity initiatives\r\n - making sub-contracting opportunities available to SMEs, the third sector and supported businesses\r\n - supply-chain development activity\r\n - building capacity in community organisations\r\n - educational support initiatives\r\n - work with schools, colleges and universities to offer work experience\r\n Please advise what community benefits you commit to delivering as a result of this Contract?\r\n (SC Ref:795910)",
  "id": "rls-52-APR528023",
  "initiationType": "tender",
  "language": "EN",
  "links": [
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  "ocid": "ocds-r6ebe6-0000795910",
  "parties": [
    {
      "address": {
        "locality": "Glasgow",
        "postalCode": "G12 8QQ",
        "region": "UKM82",
        "streetAddress": "Procurement Office, Tay House"
      },
      "contactPoint": {
        "email": "stephen.otiende@glasgow.ac.uk",
        "faxNumber": "+44 0000000000",
        "name": "Stephen Otiende",
        "telephone": "+44 1413304012",
        "url": "http://www.publiccontractsscotland.gov.uk/"
      },
      "details": {
        "classifications": [
          {
            "id": "Body governed by public law",
            "scheme": "TED_CA_TYPE"
          },
          {
            "description": "Education",
            "id": "09",
            "scheme": "COFOG"
          }
        ],
        "url": "http://www.gla.ac.uk/"
      },
      "id": "org-53",
      "identifier": {
        "legalName": "University of Glasgow"
      },
      "name": "University of Glasgow",
      "roles": [
        "buyer"
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    {
      "address": {
        "locality": "Glasgow",
        "postalCode": "G5 9TW",
        "streetAddress": "1 Carlton Place"
      },
      "contactPoint": {
        "url": "http://"
      },
      "id": "org-54",
      "identifier": {
        "legalName": "Glasgow Sheriff Court \u0026 Justice of the Peace Court"
      },
      "name": "Glasgow Sheriff Court \u0026 Justice of the Peace Court",
      "roles": [
        "reviewBody"
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    }
  ],
  "tag": [
    "tender"
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  "tender": {
    "awardPeriod": {
      "startDate": "2025-05-12T12:00:00Z"
    },
    "bidOpening": {
      "date": "2025-05-12T12:00:00Z"
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    "classification": {
      "id": "85312300",
      "scheme": "CPV"
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    "contractTerms": {
      "electronicInvoicingPolicy": "allowed",
      "hasElectronicOrdering": true,
      "hasElectronicPayment": true
    },
    "coveredBy": [
      "GPA"
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    "description": "PURCH2651 Provision of a Framework for Employee \u0026 Student Assistance and Counselling Support Services\r\n Tender documents available from Public Contracts Scotland.\r\n Tender returns should be submitted via Public Contracts Scotland, no paper copies will be accepted. Should paper tenders be submitted, they will be rejected. Further to this any questions or communications regarding individual tender exercises must be sent via the Public Contracts Scotland Portal. Tender queries received through any other channel will not be answered. Should users of Public Contracts Scotland have any problems with the web site they should contact website Support Desk, contact details can be found by following the \u00e2\u0080\u0098Contact Us\u00e2\u0080\u0099 option on the left hand menu at http://www.publiccontractsscotland.gov.uk/default.aspx",
    "documents": [
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        "description": "PURCH2651 Provision of a Framework for Employee \u0026 Student Assistance and Counselling Support Services\r\n Tender documents available from Public Contracts Scotland.\r\n Tender returns should be submitted via Public Contracts Scotland, no paper copies will be accepted. Should paper tenders be submitted, they will be rejected. Further to this any questions or communications regarding individual tender exercises must be sent via the Public Contracts Scotland Portal. Tender queries received through any other channel will not be answered. Should users of Public Contracts Scotland have any problems with the web site they should contact website Support Desk, contact details can be found by following the \u00e2\u0080\u0098Contact Us\u00e2\u0080\u0099 option on the left hand menu at http://www.publiccontractsscotland.gov.uk/default.aspx",
        "documentType": "contractNotice",
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        "id": "APR528023",
        "title": "PURCH2651 Provision of a Framework for Employee \u0026 Student Assistance and Counselling Support Services",
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        "dateModified": "2025-04-09T15:35:11Z",
        "datePublished": "2025-04-09T15:35:11Z",
        "format": "application/msword",
        "id": "APR528023-1",
        "title": "PURCH2651 Invitation to Tender",
        "url": "https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=APR528023\u0026idx=1"
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      {
        "dateModified": "2025-04-09T15:35:11Z",
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        "format": "application/vnd.openxmlformats-officedocument.spreadsheetml.sheet",
        "id": "APR528023-2",
        "title": "PURCH2651 Schedule 1B - C\u0026SRM KPIS",
        "url": "https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=APR528023\u0026idx=2"
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        "dateModified": "2025-04-09T15:35:11Z",
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        "format": "application/vnd.openxmlformats-officedocument.spreadsheetml.sheet",
        "id": "APR528023-3",
        "title": "PURCH2651 Schedule 1B - C\u0026SRM Stakeholder Feedback Form",
        "url": "https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=APR528023\u0026idx=3"
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        "dateModified": "2025-04-09T15:35:11Z",
        "datePublished": "2025-04-09T15:35:11Z",
        "format": "application/pdf",
        "id": "APR528023-4",
        "title": "PURCH2651 Schedule 1B - CODE OF CONDUCT",
        "url": "https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=APR528023\u0026idx=4"
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      {
        "dateModified": "2025-04-09T15:35:11Z",
        "datePublished": "2025-04-09T15:35:11Z",
        "format": "application/msword",
        "id": "APR528023-5",
        "title": "PURCH2651 Schedule 1C - Framework Agreement for Purchase of Services",
        "url": "https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=APR528023\u0026idx=5"
      },
      {
        "dateModified": "2025-04-09T15:35:11Z",
        "datePublished": "2025-04-09T15:35:11Z",
        "format": "application/msword",
        "id": "APR528023-6",
        "title": "PURCH2651 Schedule 1C - Non Compliance Template",
        "url": "https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=APR528023\u0026idx=6"
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      {
        "dateModified": "2025-04-09T15:35:11Z",
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        "format": "application/vnd.openxmlformats-officedocument.spreadsheetml.sheet",
        "id": "APR528023-7",
        "title": "PURCH2651 Schedule 1D - SPD Qualification",
        "url": "https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=APR528023\u0026idx=7"
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        "dateModified": "2025-04-09T15:35:11Z",
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        "format": "application/vnd.openxmlformats-officedocument.spreadsheetml.sheet",
        "id": "APR528023-8",
        "title": "PURCH2651 Schedule 2 - Lot 1 Pricing Schedule",
        "url": "https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=APR528023\u0026idx=8"
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        "format": "application/vnd.openxmlformats-officedocument.spreadsheetml.sheet",
        "id": "APR528023-9",
        "title": "PURCH2651 Schedule 2 - Lot 2 Pricing Schedule",
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        "format": "application/vnd.openxmlformats-officedocument.spreadsheetml.sheet",
        "id": "APR528023-10",
        "title": "PURCH2651 Schedule 2 - Lot 3 Pricing Schedule",
        "url": "https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=APR528023\u0026idx=10"
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        "format": "application/vnd.openxmlformats-officedocument.spreadsheetml.sheet",
        "id": "APR528023-11",
        "title": "PURCH2651 Schedule 2 - Lot 4 Pricing Schedule",
        "url": "https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=APR528023\u0026idx=11"
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        "id": "APR528023-12",
        "title": "Responses to clarification 9.",
        "url": "https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=APR528023\u0026idx=12"
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      {
        "dateModified": "2025-05-08T12:22:37Z",
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        "id": "APR528023-13",
        "title": "Response to Clarification 38.",
        "url": "https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=APR528023\u0026idx=13"
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    "hasRecurrence": false,
    "id": "PURCH2651",
    "items": [
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          {
            "id": "85312300",
            "scheme": "CPV"
          }
        ],
        "deliveryAddresses": [
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            "region": "UKM82"
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        "deliveryLocation": {
          "description": "Glasgow"
        },
        "id": "1",
        "relatedLot": "1"
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        "id": "4",
        "relatedLot": "4"
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    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
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    "lotDetails": {
      "maximumLotsBidPerSupplier": 2147483647
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    "lots": [
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        "awardCriteria": {
          "criteria": [
            {
              "description": "15%",
              "name": "Quality - Section 1 \u00e2\u0080\u0093 Account Management and Key Personnel",
              "type": "quality"
            },
            {
              "description": "25%",
              "type": "price"
            }
          ]
        },
        "contractPeriod": {
          "durationInDays": 1440
        },
        "description": "PURCH2651 Provision of a Framework for Employee \u0026 Student Assistance and Counselling Support Services\r\n Lot 1 \u00e2\u0080\u0093 Provision of Employee Assistance Services\r\n The University of Glasgow is seeking to engage with a single supplier for the provision of Employee Assistance Services. This Service will provide confidential support for a range of work related or personal matter that may impact on workplace performance, mental health and wellbeing and seek to resolve, manage and prevent those issues where possible and will include staff who would remotely and internationally.\r\n Please refer to the PURCH2651 Invitation to Tender document for additional information.\r\n INTERVIEW DATE TBC: WW/C 9th June 2025 or WW/C 16th June 2025",
        "hasOptions": false,
        "hasRenewal": true,
        "id": "1",
        "renewal": {
          "description": "Period of 2 years with the option to extend for 2 x 12 months."
        },
        "status": "active",
        "submissionTerms": {
          "variantPolicy": "notAllowed"
        },
        "title": "Lot 1 \u00e2\u0080\u0093 Provision of Employee Assistance Services"
      },
      {
        "awardCriteria": {
          "criteria": [
            {
              "description": "10%",
              "name": "Quality - Section 1 - Account Management",
              "type": "quality"
            },
            {
              "description": "25%",
              "type": "price"
            }
          ]
        },
        "contractPeriod": {
          "durationInDays": 1440
        },
        "description": "PURCH2651 Provision of a Framework for Employee \u0026 Student Assistance and Counselling Support Services\r\n Lot 2 \u00e2\u0080\u0093 Provision of Student Assistance Services\r\n The University of Glasgow is seeking to engage a supplier for the provision of a Student Assistance Programme to complement our wellbeing and counselling provision. This service will provide confidential support for a range of matters that may impact student wellbeing and mental health and seek to resolve, manage and prevent issues where possible.\r\n Please refer to the PURCH2651 Invitation to Tender document for additional information.\r\n INTERVIEW DATE TBC: WW/C 9th June 2025 or WW/C 16th June 2025",
        "hasOptions": false,
        "hasRenewal": true,
        "id": "2",
        "renewal": {
          "description": "Period of 2 years with the option to extend for 2 x 12 months."
        },
        "status": "active",
        "submissionTerms": {
          "variantPolicy": "notAllowed"
        },
        "title": "Lot 2 \u00e2\u0080\u0093 Provision of Student Assistance Services"
      },
      {
        "awardCriteria": {
          "criteria": [
            {
              "description": "10%",
              "name": "Quality - Section 1 - Account Management",
              "type": "quality"
            },
            {
              "description": "25%",
              "type": "price"
            }
          ]
        },
        "contractPeriod": {
          "durationInDays": 1440
        },
        "description": "PURCH2651 Provision of a Framework for Employee \u0026 Student Assistance and Counselling Support Services\r\n Lot 3 \u00e2\u0080\u0093 Provision of Peer Support Platform\r\n The University of Glasgow is seeking to engage a supplier for the provision of a Peer Support platform to complement our wellbeing provision. This Service will provide a mobile and desktop site where students can come together to discuss a range of matters that may impact student wellbeing and mental health and seek peer support and encouragement.\r\n Please refer to the PURCH2651 Invitation to Tender document for additional information.\r\n INTERVIEW DATE TBC: WW/C 9th June 2025 or WW/C 16th June 2025",
        "hasOptions": false,
        "hasRenewal": true,
        "id": "3",
        "renewal": {
          "description": "Please refer to the PURCH2651 Invitation to Tender document for additional information."
        },
        "status": "active",
        "submissionTerms": {
          "variantPolicy": "notAllowed"
        },
        "title": "Lot 3 \u00e2\u0080\u0093 Provision of Peer Support Platform"
      },
      {
        "awardCriteria": {
          "criteria": [
            {
              "description": "10%",
              "name": "Quality - Section 1 - Account Management",
              "type": "quality"
            },
            {
              "description": "25%",
              "type": "price"
            }
          ]
        },
        "contractPeriod": {
          "durationInDays": 1440
        },
        "description": "PURCH2651 Provision of a Framework for Employee \u0026 Student Assistance and Counselling Support Services\r\n Lot 4 \u00e2\u0080\u0093 Provision of Student Counselling\r\n The University of Glasgow Counselling Service supports students to manage their mental health and to build strategies that will help them successfully complete their course of study. While the Service is primarily designed to support those with mild to moderate needs, a significant amount of case management and liaison with external services is undertaken to support those whose needs cannot be met within the Service\u00e2\u0080\u0099s session model.\r\n Please refer to the PURCH2651 Invitation to Tender document for additional information.\r\n INTERVIEW DATE TBC: WW/C 9th June 2025 or WW/C 16th June 2025",
        "hasOptions": false,
        "hasRenewal": true,
        "id": "4",
        "renewal": {
          "description": "Period of 2 years with the option to extend for 2 x 12 months."
        },
        "status": "active",
        "submissionTerms": {
          "variantPolicy": "notAllowed"
        },
        "title": "Lot 4 \u00e2\u0080\u0093 Provision of Student Counselling"
      }
    ],
    "mainProcurementCategory": "services",
    "procurementMethod": "open",
    "procurementMethodDetails": "Open procedure",
    "selectionCriteria": {
      "criteria": [
        {
          "minimum": "-Public liability insurance with a limit of indemnity of not less than five million pounds sterling (5,000,000 GBP) in relation to any one claim or series of claims;\r\n -Employer\u0027s liability insurance with a limit of indemnity of not less than five million pounds sterling (5,000,000 GBP);\r\n -Professional indemnity insurance with a limit of indemnity of not less than one million pounds sterling 1,000,000 GBP in relation to any one claim or series of claims\r\n -The supplier is required to provide a minimum of 2 number of years accounts clearly showing a minimum yearly turnover equating to approximately 2 x Estimated value of the Contract advertised.",
          "type": "economic"
        }
      ]
    },
    "status": "active",
    "submissionMethod": [
      "electronicSubmission"
    ],
    "submissionMethodDetails": "https://www.publiccontractsscotland.gov.uk/",
    "submissionTerms": {
      "languages": [
        "en"
      ]
    },
    "techniques": {
      "frameworkAgreement": {
        "maximumParticipants": 7.922816251426434e+28
      },
      "hasFrameworkAgreement": true
    },
    "tenderPeriod": {
      "endDate": "2025-05-12T12:00:00Z"
    },
    "title": "PURCH2651 Provision of a Framework for Employee \u0026 Student Assistance and Counselling Support Services"
  }
}