Buyer Name: South Ayrshire Council
Buyer Address: County Buildings, Wellington Square, Ayr, UKM94, KA7 1DR
Contact Email: Procurement@south-ayrshire.gov.uk
Contact Telephone: +44 3001230900
Buyer Name: South Ayrshire Council
Buyer Address: County Buildings, Wellington Square, Ayr, UKM94, KA7 1DR
Contact Email: Procurement@south-ayrshire.gov.uk
Contact Telephone: +44 3001230900
The Council requires to appoint, to a Measured Term Contract, a suitably experienced Service Provider to carry out Servicing, Maintenance and Monitoring of Intruder Alarms in operational properties throughout South Ayrshire.
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External Link: https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=DEC544704
Link Title: CE-199-25 Measured Term Contract (MTC) for Servicing, Maintenance & Monitoring of Intruder Alarm Systems
Link Description: The Council requires to appoint, to a Measured Term Contract, a suitably experienced Service Provider to carry out Servicing, Maintenance and Monitoring of Intruder Alarms in operational properties throughout South Ayrshire.
Lot Description: The Council requires to appoint, to a Measured Term Contract, a suitably experienced Service Provider to carry out Servicing, Maintenance and Monitoring of Intruder Alarms in operational properties throughout South Ayrshire.
Lot 1 Status: active
Lot 1 Has Options: No
Document Title: CE-199-25 Measured Term Contract (MTC) for Servicing, Maintenance & Monitoring of Intruder Alarm Systems
Document Description: The Council requires to appoint, to a Measured Term Contract, a suitably experienced Service Provider to carry out Servicing, Maintenance and Monitoring of Intruder Alarms in operational properties throughout South Ayrshire.
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"date": "2025-12-02T00:00:00Z",
"description": "Economic operators may be excluded from this competition if they are in any of the situations referred to in regulation 58 of The Public Contracts (Scotland) Regulations 2015 or regulation 8 of The Procurement (Scotland) Regulations 2016 .\r\n Quality Control Requirements\r\n Tenderers may be required to provide the following for Quality Control requirements:\r\n EITHER:\r\n Option A) If a Tenderer\u00e2\u0080\u0099s organisation holds an UKAS (or equivalent) accredited independent third party certificate of compliance in accordance with\r\n BS EN ISO 9001 (or equivalent) a copy of the certificate may be requested.\r\n OR\r\n Option B) If a Tenderers organisation has a documented policy regarding quality management, a copy of the policy may be requested.\r\n Guidance\r\n The policy should set out your organisation\u0027s responsibilities for quality management. Demonstrating that your organisation has and continues to implement a quality management policy that is authorised by the Chief Executive or equivalent and is periodically reviewed at a senior management level. The policy should be relevant to the nature and scale of the work to be undertaken and set out responsibilities for quality management throughout the organisation.\r\n Quality Assurance/Health and Safety Requirements\r\n Tenderers may be required to provide the following for Quality Assurance/Health and Safety Requirements:\r\n EITHER:\r\n Option A) If a Tenderer\u00e2\u0080\u0099s organisation holds an UKAS (or equivalent), accredited independent third party certificate of compliance in accordance with BS OHSAS 18001(or equivalent), or if a Tenderers organisation has, within the last twelve months, successfully met the assessment requirements of a construction-related scheme in registered membership of the Safety Schemes in Procurement (SSIP) forum, then a copy of the certificate may be requested.\r\n OR,\r\n Option B) If a Tenderers organisation has a policy for health and safety (H\u0026S) management, then a copy of the policy may be requested.\r\n Guidance\r\n Organisations with less than five employees are not required by law to have a documented policy statement. The need to reduce documentary requirements on micro businesses in particular will be taken into account by the evaluation panel. Your policy should provide evidence that your organisation has a H\u0026S policy that is endorsed by the chief executive officer and that it is regularly reviewed. The policy should be relevant to the nature and scale of the work and set out responsibilities for H\u0026S management at all levels within your organisation. Your policy should be relevant to the nature and scale of your operations and set out your company\u0027s responsibilities of health and safety management and compliance with legislation.\r\n Environmental Management Standards Requirements\r\n Tenderers may be required to provide the following for Environmental Management Requirements:\r\n EITHER:\r\n Option A) If a Tenderer\u00e2\u0080\u0099s organisation holds an UKAS (or equivalent) accredited independent third party certificate of compliance with BS EN ISO 14001 (or equivalent) or a valid EMAS (or equivalent) certificate, then a copy of the certificate may be requested.\r\n The buyer is using PCS-Tender to conduct this ITT exercise. The Project code is 30234. For more information see: http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2343\r\n Community benefits are included in this requirement. For more information see: https://www.gov.scot/policies/public-sector-procurement/community-benefits-in-procurement/\r\n A summary of the expected community benefits has been provided as follows:\r\n It has become clear that there is scope within the Procurement Reform (Scotland) Act 2014 which applies to public contracts, to use contracts to deliver wider social benefits such as:\r\n -\tTargeted recruitment and training (providing employment and training opportunities/Apprenticeships)\r\n -\tSME and social enterprise development\r\n -\tCommunity engagement\r\n As part of your tender response, Tenderers are requested to provide an outline of all community benefits they can offer for this contract.\r\n (SC Ref:817335)",
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"performanceTerms": "During the period of the Contract Agreement, the Service Provider shall monitor and measure their performance against the Key Performance Indicators (KPIs) detailed below:\r\n Cost \u00e2\u0080\u0093 Category Weight (20%)\r\n Invoice Accuracy \u00e2\u0080\u0093 50%\r\n Cost Reduction Initiatives \u00e2\u0080\u0093 50%\r\n Quality \u00e2\u0080\u0093 Category Weight (30%)\r\n Fit for Purpose \u00e2\u0080\u0093 50%\r\n Contract Outcome \u00e2\u0080\u0093 40%\r\n Continual Improvement / Innovation \u00e2\u0080\u0093 10%\r\n Service \u00e2\u0080\u0093 Category Weight (40%)\r\n Complaints \u00e2\u0080\u0093 15%\r\n Communication \u00e2\u0080\u0093 30%\r\n Management Information \u00e2\u0080\u0093 25%\r\n Accuracy \u00e2\u0080\u0093 30%\r\n Sustainability \u00e2\u0080\u0093 Category Weight (10%)\r\n Sustainable Processes \u00e2\u0080\u0093 50%\r\n Community Benefits \u00e2\u0080\u0093 50%\r\n The above KPIs shall make up the Balanced Scorecard and will be used to score the Service Provider\u00e2\u0080\u0099s / Supplier\u00e2\u0080\u0099s performance. The Council\u00e2\u0080\u0099s Contract Administrator and other relevant stakeholder shall score the Service Provider\u00e2\u0080\u0099s / Supplier\u00e2\u0080\u0099s against the expected results"
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"description": "The Council requires to appoint, to a Measured Term Contract, a suitably experienced Service Provider to carry out Servicing, Maintenance and Monitoring of Intruder Alarms in operational properties throughout South Ayrshire.",
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"description": "The Council requires to appoint, to a Measured Term Contract, a suitably experienced Service Provider to carry out Servicing, Maintenance and Monitoring of Intruder Alarms in operational properties throughout South Ayrshire.",
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"id": "1",
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"description": "The Council requires to appoint, to a Measured Term Contract, a suitably experienced Service Provider to carry out Servicing, Maintenance and Monitoring of Intruder Alarms in operational properties throughout South Ayrshire.",
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"procurementMethod": "open",
"procurementMethodDetails": "Open procedure",
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"selectionCriteria": {
"criteria": [
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"description": "It is a requirement of this procurement that Tenderers hold, or can commit to obtain, prior to the commencement of any subsequently awarded Contract, the accreditations indicated below:\r\n For the purposes of this Contract, the Contractor and/or Sub Contractor who is responsible for all Intruder Alarm Systems must be accredited to the following standards, or equal:\r\n 1.\tBAFE Scheme: SP203-1 Intruder Alarms (Design, Installation, Commissioning \u0026 Maintenance) OR\r\n 2.\tSSAIB or NSI/NACOSS: Gold or Silver Medal (for Monitoring \u0026 Communication) AND SELECT or NICEIC\r\n Evidence for this requirement will be requested at the \u00e2\u0080\u009cRequest For Documentation\u00e2\u0080\u009d Stage.",
"type": "suitability"
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"title": "CE-199-25 Measured Term Contract (MTC) for Servicing, Maintenance \u0026 Monitoring of Intruder Alarm Systems"
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